Eric Thibodeaux
asked on
Out of Office Assistant " Your Out of Office settings cannot be displayed, because the server is currently unabailable. try again later"
We have a new installation of Exchange 2007 all clients have Outlook 2007. Out of Office Assistants works in OWA but not though Outlook. We have a certificate from GoDaddy that is correct and we have DNS entries for autodiscover. I have checked the permissions in IIS for the EWS and Autodiscover virtual directories and they all look fine. Test email Autoconfiguration also checks out OK. All clients are joined to the domain.
ASKER
Yes, I have checked that already. One thing about this site is the certificate only has public names. All the services were changed to use the external name instead of the internal name. Somebody in the past when naming the domain named it with a .com name that they do not own. Their public name is different.
ASKER
Here is something new i found. This is the output for test-outlookwebservices user | fl
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Administrator@city
clubatriverranch.com.
Id : 1013
Type : Error
Message : When contacting https://mail.cityclubatriverranch.com/autodiscover/au
todiscover.xml received the error The remote server returned an error
: (401) Unauthorized.
Id : 1006
Type : Error
Message : The Autodiscover service could not be contacted.
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Administrator@city
clubatriverranch.com.
Id : 1013
Type : Error
Message : When contacting https://mail.cityclubatriverranch.com/autodiscover/au
todiscover.xml received the error The remote server returned an error
: (401) Unauthorized.
Id : 1006
Type : Error
Message : The Autodiscover service could not be contacted.
Hmmm...sounds like your autodiscover VD isn't started? Here is another great article to look over (again, if you haven't already)...just to retrace your cert install, etc. Have you tried to place the same URL in each of your services? (OWA, OAB, & AD)
Ooops...forgot the other URL :)
http://www.sembee.co.uk/archive/2008/05/30/78.aspx
http://www.sembee.co.uk/archive/2008/05/30/78.aspx
ASKER
I tested OOF from my house using Outlook Anywhere and it works fine.
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ASKER
Here is the outpot from the artical.
Get-clientAccessServer ¦ fl Name,AutoDiscoverServiceIn ternalUri
Name : CCRREXCH
AutoDiscoverServiceInterna lUri : https://mail.cityclubatriverranch.com/autodisc over/autodiscover.xml
Test-OutlookWebServices -identity
Id Type Message
-- ---- -------
1003 Information About to test AutoDisc...
1013 Error When contacting https:...
1006 Error The Autodiscover servi...
In the blog above they change the internaluri to a .local address do I have to do this or can I leave it with the FQDN?
Get-clientAccessServer ¦ fl Name,AutoDiscoverServiceIn
Name : CCRREXCH
AutoDiscoverServiceInterna
Test-OutlookWebServices -identity
Id Type Message
-- ---- -------
1003 Information About to test AutoDisc...
1013 Error When contacting https:...
1006 Error The Autodiscover servi...
In the blog above they change the internaluri to a .local address do I have to do this or can I leave it with the FQDN?
I would go ahead and try it with the local address. It won't hurt to test it; if it fails, you can always change it back. Let me know...
Regards.
~coolsport00
Regards.
~coolsport00
ASKER
Get-clientAccessServer ¦ fl Name,AutoDiscoverServiceIn ternalUri
Name : CCRREXCH
AutoDiscoverServiceInterna lUri : https://ccrrexch/autodiscover/autodiscover.xml
this is the name of the server
test-outlookwebservices user | fl
[PS] C:\Documents and Settings\Administrator.CIT YCLUB\Desk top>Test-O utlookWebS er
vices -Identity administrator
Id Type Message
-- ---- -------
1003 Information About to test AutoDisc...
1006 Information The Autodiscover servi...
1013 Error When contacting https:...
1016 Error [EXCH]-Error when cont...
1015 Success [EXCH]-Successfully co...
1014 Success [EXCH]-Successfully co...
1016 Information [EXPR]-The AS is not c...
1015 Information [EXPR]-The OAB is not ...
1014 Information [EXPR]-The UM is not c...
1017 Success [EXPR]-Successfully co...
1006 Success The Autodiscover servi...
1021 Information The following web serv...
it still doesn't work if i change it to the internal name. the local name of ccrrexh is on the GoDaddy cert.
Was does it cut of part of the message when i run Test-OutlookWebSer
vices
Name : CCRREXCH
AutoDiscoverServiceInterna
this is the name of the server
test-outlookwebservices user | fl
[PS] C:\Documents and Settings\Administrator.CIT
vices -Identity administrator
Id Type Message
-- ---- -------
1003 Information About to test AutoDisc...
1006 Information The Autodiscover servi...
1013 Error When contacting https:...
1016 Error [EXCH]-Error when cont...
1015 Success [EXCH]-Successfully co...
1014 Success [EXCH]-Successfully co...
1016 Information [EXPR]-The AS is not c...
1015 Information [EXPR]-The OAB is not ...
1014 Information [EXPR]-The UM is not c...
1017 Success [EXPR]-Successfully co...
1006 Success The Autodiscover servi...
1021 Information The following web serv...
it still doesn't work if i change it to the internal name. the local name of ccrrexh is on the GoDaddy cert.
Was does it cut of part of the message when i run Test-OutlookWebSer
vices
ASKER
anybody have any thoughts? any help would be nice.
Sorry "InfoTech.."...I'm certainly out of ideas on my end.
ASKER
C:\>Set-WebServicesVirtual Directory -Identity "ccrrexch\EWS (Default web Si
te)" -InternalUrl https://MY FqDN.com/EWS/exchange.asmx
Instead of exchange.asmx mine was set to webservices.aspx which i found on another blog post. after changeing it to exchange.asmx and doing a iis restart it started working.
the above post with this link http://exchange-genie.blogspot.com/2007/07/autodiscover-ad-attribute.html
had the right url i just overlooked the last part.
Thanks
te)" -InternalUrl https://MY FqDN.com/EWS/exchange.asmx
Instead of exchange.asmx mine was set to webservices.aspx which i found on another blog post. after changeing it to exchange.asmx and doing a iis restart it started working.
the above post with this link http://exchange-genie.blogspot.com/2007/07/autodiscover-ad-attribute.html
had the right url i just overlooked the last part.
Thanks
Awesome...glad it's working for you "InfoTech"
Regards.
~coolsport00 :)
Regards.
~coolsport00 :)
http://www.proexchange.be/modules.php?name=News&file=article&sid=686
Regards.
~coolsport00