Question

Public folder tree not visible from ESM on new Exchange 2003 server

Asked by: MCPJoe

I installed a new Exchange 2003 server into my existing Exchange site.  We have 8 Exchange servers all together, one Exchange 5.5 (being phased out), and 7 Exchange 2003 servers all running SP2.  I installed a new server into this mixed mode site the other day.  But I found that I could not view the public folder tree in ESM.  I had this issue once before and managed to clear it up by giving it time to replicate and rebuilding the RUS.  This time none of that worked.  Here is what I have tried so far...

1. Rebuild RUS
2. Given days to allow full replication
3. Deleted pub.edb and pub.stm and re-created public folder store
4. Verified that the public folder store has a proxy address in adsiedit (rules out RUS right?)

At this point, I am out of ideas.  I can say that when I connect to a test mailbox on this new Exchange 2003 server, that the user in Outlook can also not see any public folders.  When I try using pfdavadmin and connect to this new exchange server, I also see no public folders there either.  I think its definately an issue with Exchange on this new box and not an issue with AD (I think).  

Anyone have any other ideas or things I can try?  Searching online has not given me much to go on.  

Thanks

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-07-11 at 05:09:05ID23556866
Tags

exchange

,

2003

,

sp2

,

RUS

,

public folders

Topic

Exchange Email Server

Participating Experts
1
Points
0
Comments
7

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. create a public folder in ESM
    1- How do I create a public folder in ESM? I can create a public folder in Outlook and it shows up in ESM public folder store. but in ESM if I right click public folder tree ---. new public folder it doesn't do anything. 2- do all public folder created by users in outl...
  2. ESM number of items in Mailbox
    I have exchange 2003 server with Outlook 2003 on our workstations. When I go into ESM and look at my mailbox it says that I have 3800 items, but when I go into Outlook and add up all my folders including the archive folders I only have 1600 items. What am I missing, where are...
  3. ESM Last Logged on by administrator
    Hi In ESM, some of my users mailboxes say that they have been last logged in by administrator, I dont understand how this has happened can anyone help?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: florin_sPosted on 2008-07-11 at 05:51:39ID: 21981860

Hi,

What dose event log say about this, are there any errors loged?
Did you test the connectivity with the domain controller.
Also verify that the Exchange enterprise server group is not empty.

 

by: MCPJoePosted on 2008-07-11 at 05:54:45ID: 21981885

Checked all that, nothing helpful in the event logs, no errors.  I upped logging too to make sure I wasn't missing anything.  I just ran the Best Practice Analyzer and it did report that my public store doesn't have an SMTP address stamped yet.  I don't know why since I see a proxy address in adsiedit.  Anyway, I'm still scratching my head over this one.

 

by: florin_sPosted on 2008-07-11 at 06:01:15ID: 21981947

In your organisation there are multiple child domains?

 

by: MCPJoePosted on 2008-07-11 at 06:07:31ID: 21981982

No its a single domain, single Exchange site org.  Nothing that complicated.

 

by: MCPJoePosted on 2008-07-11 at 06:07:37ID: 21981983

No its a single domain, single Exchange site org.  Nothing that complicated.

 

by: MCPJoePosted on 2008-07-14 at 12:47:27ID: 22001397

I am calling MS Support about this issue, nothing I am finding in the KBs are helping me, and after days this is still an issue.  I will post back here with the solution.

 

by: MCPJoePosted on 2008-08-01 at 08:13:22ID: 22139091

UPDATE: Issue resolved!

Turned out that the RUS has an old recipient policy that did not have a PRIMARY SMTP address configured.  There was an SMTP address in the list, but it was not a primary address.  No idea why the problems just recently staretd, since this RUS policy was around for a while, but oh well.  Solution was to make one of the SMTP addresses a primary address and then force replication and rebuild the RUS.  After this, everything worked fine.  Hope this helps someone else.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...