I clicked the domain.local and right-clicked and chose find. I typed in the questionable account but nothing was found...
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Undeliverable Email #5.1.1 only when sending a meeting request to a user
I have a user (and everyone else in the office) when sending a meeting request to "Dave". The user is an active account, but somewhere it is linked to the John Doe account that is no longer in the company and it has been happening for years from what I hear. When sending a regular email to "Dave" there is not error or bounceback, just when sending a meeting request. I have looked in a couple other users Outlook under Delagates, but no luck.
/O=domain/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=Joh
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<mail.domain.org #5.1.1>
I have checked:
1. I could not find his account in AD.
2. I checked the active recipient's forwarding and it is not forwarding anywhere.
Thanks
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Answers
You need to verify old delegates in Dave's mailbox by going to Tools -> Options -> Delegates. Remove old John.
This is because of option Delegates receives copy of meeting-related mails sent to me is ticked with John's id in Delegates.
If you can't see any delegates then you have another option to delete delegates rule with MFCMapi.
- Open Dave's Mailbox with MFCMapi where Dave's outlook profile configured in online mode (not Cache mode)
- Double click the Mailbox of Dave to open.
- Expand Root Container -> Top of the information store -> Inbox folder
- Right-click the "Inbox" folder, and then click "Display Rules Table".
- You can see all rules configured in mailbox.
- Delete the Delegate Rule with "PR_RULE_PROVIDER" column property shows "Schedule+EMS Interface". (this is the same option which you can set with GUI Delegation "Delegates receives copy of meeting-related mails sent to me" but stale copy is still in mailbox.)
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by: BBRazzPosted on 2008-07-22 at 08:18:06ID: 22060348
Can you do a search at the top level of the domain in AD for the primary email account that was in use by John.Doe?