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Exchange account verification failed error with IPhone and Exchange 2003
I know there are a few threads on this but none have provided a solution for me so I would like to start a new one.
SBS 2003 with Exchange 2003 SP2
IPhone 3G 8GB with 2.0 software
RWW/OWA working fine from Internet Explorer entering https://workplace.xyz.com/
To configure the IPhone I entered:
Email: username@xyz.com
Server: workplace.xyz.com
Username: xyz\username
Password: AD password that works in OWA
I am a little confused on which Domain name to enter as part of the username. I have different names for my internal and external domains (abc.local vs. xyz.com). I have tried both and have tried the username with no Domain and they all fail with the error "Exchange account verification failed".
Since Exchange has SP2 I am assuming there is no configuration necessary for ActiveSync. Is this correct? I have read many articles and forum threads the last couple of days with no solution. Any help you could provide would be greatly appreciated. Thanks.
Steve
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Answers
I have installed my SSL certificate on the IPhone (suggestion from Microsoft SBS forum) and still have the same issue. Why do some articles/threads have conflicting information on what server name to use? Some say OWA servername won't work. Here's one example. I have seen others. I am so frustrated with this!!!!!!
http://blog.fosketts.net/2
the OWA server name is the one you need to put unless you dont have the microsoft-server-activesyn
You can tell if it's installed because your mobile properties will look like picture 1 instead of picture 2
- num2.JPG
- 27 KB
pic 2
- New-Picture.bmp
- 1.9 MB
pic 1
If you go to https://mail.yourcompany.c
what do you see
I have rebuilt the virtual directories. Still not working.
I am getting the following in the Application Event Log, and am currently researching this:
Event Type: Error
Event Source: MSExchangeActiveSyncNotify
Event Category: OMA Push Categorizer
Event ID: 10301
Date: 7/30/2008
Time: 9:47:44 PM
User: N/A
Computer: SHEPSBS2
Description:
OMA Categorizer is unable to initialize.
The initialization function returned error
code '0x8007054b'.
Data:
0000: 4b 05 00 00 K...
Hmmm......
Seems this error may have something to do with an issue I'm having with a remote Domain Controller. I am also getting DSAccess errors relating to that DC. I was planning to demote this DC soon because we are closing that office. Currently, I am unable to connect to it. Someone will be onsite this afternoon. I have no idea if resolving this DC issue will have any effect on the IPhone issue but who knows.
Well it seems I have stumbled across the fix for my IPhone problem. After rebuilding the virtual directories last night it was brought to my attention today the OWA was not working. Getting 403.6 forbidden ip address error. I went into IIS and set the Directory Security/IP Address and Domain Name Restrictions for the Default Website and Exchange Virtual Directories to "Grant Acess". OWA now works. I remembered that last night when I tried to connect to https://mail.xyz.com/micro
LegendZM
I'll keep the thread open for a few days then close and award the points to you for the effort. Thanks.
Not sure if this helps anyone but we had similar problem and have found very easy solution.
See here: http://itsdone-itsupport.b
Hope this helps.
Regards
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by: LegendZMPosted on 2008-07-29 at 14:38:43ID: 22115927
is Exchange Messaging and Collaboration Services installed? You were prompted to install it when installing SP2,
if this wasn't installed, then you will most likely need to remove SP2, and reinstall it or reinstall Exchange if it's all current.