Question

AD domain user has lost connection with mail

Asked by: cgtyoder

This Windows Active Directory domain contains Windows 2000 (SP4) Servers and Windows Server 2003 (SP2), along with Exchange 6.5.

A user has a mailbox, which I can see in Exchange System Manager (and can log into via OWA), but her account in AD does not show a mailbox associated with the account.  (She has a roaming profile as well, if that would play into it somehow.)  How do I get these "connected" again?

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Asked On
2008-09-04 at 11:07:41ID23703700
Tags

Microsoft

,

Windows/Exchange

Topics

Exchange Email Server

,

Active Directory

Participating Experts
1
Points
0
Comments
3

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Answers

 

by: MidnightOnePosted on 2008-09-04 at 11:10:26ID: 22390668

If you're on a domain controller that doesn't have the exchange system tools installed and advanced features turned on, you won't see the exchange tabs.

Can you see the exchange tabs if you use active directory users and computers on the exchange server? Can they connect to exchange using Outlook?

 

by: cgtyoderPosted on 2008-09-04 at 11:55:28ID: 22391276

Yeah - totally forgot about that.  I indeed was not on the DC that was running Exchange.  So that is ok.

What I was really trying to do (which I thought the Exchange issue was a symptom), was that this user's profile does not show Outlook in the start menu when she logs on, and other users have no problem on the same PC.  She is a member of the same groups as all the others.  I have tried deleting her profile, but that doesn't help. (If I go to c:/Program Files/Microsoft Office/.../Outlook.exe, she doesn't have permission to start it.)

 

by: cgtyoderPosted on 2008-09-26 at 05:35:26ID: 22578777

This question is now obsolete and has been dealt with otherwise - this question can be closed.

20120131-EE-VQP-002

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