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11/28/2008 at 05:42AM PST, ID: 23942103
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8.6

Exchange 2007 autodiscovery stops Outlook Anywhere from working

Asked by Bertling in Exchange Email Server, Windows Server 2008

Tags: Microsoft, Exchange, 2007, auto discover, outlook anywhere

I have been fighting with this bug for some time now, the details of the setup are as follows:

OS: Windows server 2008 standard
Exchange 2007 SP1 standard hosting mailbox, CAS and hub transport roles (only 1 server)

1 SSL certificate with only 1 CN which is mai.mydomain.com
Outlook Anywhere enabled and working
OWA enabled and working with no cert errors

our external email domain is mydomain.com e.g. name.here@mydomain.com

as we have 1 domain name regesterd in our SSL cert (mail.mydomain.com) autodiscovery kicks up a fuss because autodiscovery.mydomain.com and mydomain.com and internalexchname.mydomain.local foules the CN on the cert.

as we only want autodiscovery to work internal to the domain i have played about with the internal DNS server and added a SRV record which points to the internal exchange server.
I have then set EVERY internal and external URL (even on the EWA) as mail.mydomain.com

now when we open outlook 2007 the OAB and out of office assistant works perfect with no cert issues!

with that setup and working here is my very strange problem...

if i open my outlook 2007 mailbox profile it connects fine and every thing works.
Then heres the strange bit outlook anywhere stops working for all other users. when they try to log in they get the Authentication box which keeps popping up for them to re enter their password.

to fix this i restart the WWW service on the exchange server.
then everyone can enter their password and it works again.

but as soon as any one using outlook 2007 opens their mailbox local again, outlook anywhere stops  again! then i have to reset WWW.

so for now i have removed the SRV record so outlook anywhere is not disturbed for ext users.

but ofcourse we using outlook 2007 in the office cannot download the OAB or use out of office assistant.

if anyone can point me in to the correct direction this will be great.

thanks
mike
[+][-]11/28/08 03:13 PM, ID: 23057852

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About this solution

Zones: Exchange Email Server, Windows Server 2008
Tags: Microsoft, Exchange, 2007, auto discover, outlook anywhere
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Solution Provided By: tntmax
Participating Experts: 1
Solution Grade: A
 
 
[+][-]11/30/08 05:31 PM, ID: 23065711

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[+][-]12/20/08 04:54 AM, ID: 23217990

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