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Asked by anupam1983 in Exchange Email Server, Outlook Groupware Software, Server Applications, Microsoft Server
Hi Experts,
One user complains that she is unable to forward attachements from customers to two of her colleagues and also to some customers. When she forwards a customer's email (with or without attachments) to her colleagues, or email copies of invoices to customers, she gets NDR reply. Whereas any documents that she has scanned from her dept copier/scanner machine to herself and she forwards these attachments/scanned documents to those two of her colleague, they have gone through.
Also attached are the NDR responses which she received while trying to reply to a customers email or try sending an attachment (either invoices or a remit) to the customer.
Environment: Exchange 2003 SP2, Outlook 2003.
Steps I've taken: Asked the user to send those emails to some one else. Asked for the type of attachment she is trying to send.
I've attached few NDR reports for your reference. Please advice.
Thanks,
Anupam
20091118-EE-VQP-93 - Hierarchy / EE_QW_2_20070628
