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AbhijeetNigamFlag for United States of America

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ActiveSync remote wipe tool.

I installed remote wipe tool on Frontend server (E2k3 SP2) to wipe mobile devices for activesync users.
When I try to access the device information using remote wipe tool. I get an error message
"Failed to access user's Mailbox, verify that the mailbox and user account are enabled and functional. "
The tool shows the mailbox server name however not able to fetch device information.

I have already followed http://support.microsoft.com/kb/916960 
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AbhijeetNigam
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Avatar of gladlaw
gladlaw

how do you do that?
"We need to add exchange enterprise server group on the bin directory of back-end server "
"We need to add exchange enterprise server group on the bin directory of  back-end server "

I would also like some clarification on this...

Are you referring to the "C:\Program Files\Microsoft Exchange ActiveSync Administration\bin" folder? (Although, this is installed on the Front End server.)