Question

Exchange 2003 single DB corruption after a power outage

Asked by: GCIT_Manager

I'm getting the following event errors after a recent power outage.  It's affecting one DB only.  Tried restoring the DB from backup and it worked for two hours and then corrupted again.

Information Store (3308) Staff M-Z Public Folders (SG3): Database J:\Program Files\Exchsrvr\MDBDATA\Staff_M-Z.edb: Index FidDeleteTimeIndex of table IndexAge is corrupted (0).

User get's this error when sending...

Could not deliver the message in the time limit specified.  Please retry or contact your administrator.
            <ExchangeB2.gordon.edu #4.4.7>

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Asked On
2008-12-16 at 07:37:50ID23988750
Tags

Microsoft

,

Exchange

,

2003

,

single DB corrupted after a power outage

Topic

Exchange Email Server

Participating Experts
2
Points
100
Comments
3

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Answers

 

by: MISquaredPosted on 2008-12-16 at 07:46:51ID: 23184634

 

by: BrughPosted on 2008-12-16 at 07:56:05ID: 23184759

^ eseutil is going to be your best bet as you will most likely need to perform repair functions.  It will take a long while depending on the size of your DB, be prepared for a long night.

If you are using Exchange 2003 or 2k7, you can download the Exchange troubleshoot assistant and it can perform repairs on your Message stores using a nice GUI interface instead of the ESEUtil command line.
http://www.microsoft.com/downloads/details.aspx?familyid=4bdc1d6b-de34-4f1c-aeba-fed1256caf9a&displaylang=en

Also, make sure that "Write cache" on the disk is disabled as it sounds like the power outage caused your server to shut down.  Without proper power redundancy, Databases are subject to corruption when Write Cache is enabled on the drives the Data files are on.

hth
 - Brugh


 

by: GCIT_ManagerPosted on 2008-12-17 at 07:26:04ID: 23194124

eseutil failed on one particular users mailbox - very large mailbox - stopped the process, created a new db and started to migrate users.

our systems manager/e-mail manager had a very long night but all looks well.

thanks for your help!!

20120131-EE-VQP-002

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