windows server running rras
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VPN users cannot connect to exchange.
Hello,
Recently we moved our exchange server to a new server and after we did this our vpn users cannot access the exchange server. What should I check in routing and remot access to make sure that they can connect to this server?
Thanks for your help
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Answers
From a remote user, have them try to ping the server name listed in their Outlook Connection settings.
Does it resolve?
Does it get a response?
No resolution, sounds like a DNS issue. Perhaps the Machines are configured to connect to the old exchange server by name.
No Response, definitely a routing issue or an exchange config issue. Could be that Exchange is configured to only allow connections from its local subnet. VPN users will normally be given IP addresses on a separate subnet. I would check that in the connector settings in exchange.
I am not as familiar with RRAS, but i would go through the RRAS configuration and look for anything that references to the old Exchange server either by name or IP.
From what i remember, if you have access to other Network resources, there shouldn't be any reason RRAS would prevent Exchange access. Can you access other resources on the network through the VPN?
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by: BrughPosted on 2008-12-16 at 09:59:34ID: 23186036
Are they terminating their VPN connection at the Firewall or a Windows Server running RRAS?