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8.5

Digitally Signed Email Reading Outlook

Asked by uscost in Exchange Email Server, Outlook Groupware Software

Tags: Microsoft, Exchange / Outlook, 2003

I have users who are receiving Digitally Signed email which they cannot open. (This email is not Encrypted)

Error: "Can't Open Item. Your Digital ID name can not be found by the underlying security system"

This email can be opened and read when using Outlook Web Access. I have had the senders send me signed email to work with and the same issue. Tried with Outlook 2007 same issue. After reading tons of posts and tech pubs I have tried various things without any help.

We have a CA on our domain and I have have received a security certificate from it as well as getting a cert from a 3rd party. Tried all the settings that were suggested for the security settings in Outlook and used each of the Certificates, none helped.

Most helpful posts were pointing to setting up OWA but this is up and working fine.

Latest SP's and Patches on Exchange and Outlook. S/Mime checked on mailstore

Seems I am clueless about Digitally Singed email so setting this to Beginner level.
[+][-]12/19/08 01:32 PM, ID: 23215668Accepted Solution

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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
Tags: Microsoft, Exchange / Outlook, 2003
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Solution Provided By: Paranormastic
Participating Experts: 2
Solution Grade: A
 
[+][-]12/17/08 10:53 AM, ID: 23196672Expert Comment

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[+][-]01/30/09 08:24 AM, ID: 23509919Expert Comment

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