Question

\\.\BackOfficeStorage\xxxxxxx.com\Public Folders The system cannot find the path specifed

Asked by: Whah

We run Exchange Server 2003 on a Windows 2000 Server SP4 box. We have been running it for years and never had a problem with Public folders or OWA. For whatever reason we cannot get to the Public Folders from OWA, but from Outlook we can.  In IIS under Public it is showing this error "\\.\BackOfficeStorage\xxxxxxx.com\Public Folders The system cannot find the path specifed." I have tried restarting IIS and that did not work. In the event viewer there is the following log: The server was unable to add the virtual root '/public' for the directory '\\.\BackOfficeStorage\xxxxxxx.com\Public Folders' due to the following error: The system cannot find the path specified.  The data is the error code.  I have read that this error is normal because IIS looks for the path before the information store is started, but obviously something is broken.

Any help is greatly appreciated.

Thanks,

Whah

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Asked On
2008-12-22 at 16:37:44ID24004657
Topic

Exchange Email Server

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Answers

 

by: kevalaPosted on 2008-12-22 at 16:50:08ID: 23230798

In IIS, right-click the default web site, then choose stop
Then right-click it, and choose start
Then refresh the window
That message should go away.
If you are in IIS, and you right-click the Public virtual directory, then choose browse, does it pull the folders up?

 

by: WhahPosted on 2008-12-23 at 08:05:44ID: 23234458

Hi Kevla,

I did try to stop and restart with no luck. When I click browse it gives me a login box and once I log in I get a HTTP/1.1 503 Service Unavailable message. But Public folders are still accessible through Outlook.

Thanks for your help.

 

by: kevalaPosted on 2009-01-04 at 10:02:54ID: 23290681

I'm sorry, the notification that you responded to this message was sent to my SPAM folder for some reason.
Did you ever get this figured out?
If not, have you seen the below articles? That's a pretty generic message so i would check these out.

938610      Error message when you try to access public folders in Exchange 2003: "Error ID number: c1030af3" or "HTTP/1.1 503 service unavailable"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;938610
There is a note with this one:
"Note Users can successfully access public folders by using Microsoft Office Outlook. "

282230      XGEN: Error Message "HTTP/1.1 503 Service Unavailable" on Multiple Web Sites on Single Server
http://support.microsoft.com/default.aspx?scid=kb;EN-US;282230

840182      You receive the "HTTP 1.1/ 503 Service is no longer available" error message when users try to access Exchange 2000 or Exchange Server 2003 public folders by using Outlook Web Access
http://support.microsoft.com/default.aspx?scid=kb;EN-US;840182

20120131-EE-VQP-002

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