Question

ActiveSync error 80072f0d - Invalid security certificate

Asked by: don09

I have some mobile devices like Treos' or Sprint Smart Phones that are receiving ActiveSync error 80072f0d - Invalid security certificate.   I have many users using IPhones and they work just fine.   Active Sync is being published by ISA 2006..  

Anyone else have this issue?

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Asked On
2009-02-07 at 09:25:23ID24122471
Tags

Active Sync on Exchange 2007

Topics

Exchange Email Server

,

Active Directory

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Answers

 

by: augwestPosted on 2009-02-07 at 09:29:47ID: 23579188

It depends on where you certifacate came from

Some phones wont expcet all certificates and you have to manually install the cert on the phone. We had this problem with Motorolla Qs until we got a Cert that they trusted.

We got ours from Entrust and since then we havent had any problems  

 

by: augwestPosted on 2009-02-07 at 09:32:43ID: 23579215

 

by: don09Posted on 2009-02-07 at 09:50:35ID: 23579324

I have to manually install a cert on the phone?   We have a cert from Entrust as well.  Like I said the Iphones work great.  

 

by: RaghuvPosted on 2009-02-07 at 10:18:58ID: 23579448

Hi,

Check if the your Root or the Intermediate certificate is listed in the below list (Technet article) which tells the list of certificates that came pre-installed on Windows based Mobile phones,

http://technet.microsoft.com/en-us/library/cc182301.aspx

Also the new iPhones have been launched recently, so that already have most of the certificates pre-installed and also iPhones has the features where-in, it would automatically download the certificates for you.

Check out the KB articles -> http://support.microsoft.com/kb/915840, if you need assistance in installing a certificate on Mobile device.

 

by: unnivishwanathanPosted on 2009-02-07 at 14:56:34ID: 23580696

- As suggested by the above experts the main reason is the device is missing the required certificates.

-Also read : http://support.microsoft.com/kb/927465      "Error message when you try to synchronize a Windows Mobile-based device by using Exchange ActiveSync for Exchange 2003 or for Exchange 2007: "Synchronization failed"

 

by: toniurPosted on 2009-02-08 at 14:04:12ID: 23585954

Hi!

Error "80072f0d" can be reported by some devices even when certificate is trusted. I suggest you use the following site: https://testexchangeconnectivity.com/
to see what lies behind this error.

HTH

Toni

20120131-EE-VQP-002

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