Question

Exchange 2007 OWA displaying a blank page after installing update rollup 5

Asked by: eazstream

I have  a major problem regarding OWA after installing Update release 5 for Microsoft exchange. OWA doesn't display at all and everyonw gets the following error

Line: 7
Char: 1
Error: Syntax Error
Code: 0
URL: http://........../owa/auth/logon.aspx
url= https://........../owa&reason=0

Not only that, ive also notice that all of my Microsoft exchange services were disabled, i went ahead and enabled and start as well as other services. Im working on this issue for hours and cant figure this out, please please EE experts walk me thru, im fairly new with Exchange 2007 and need all the help i can get.
thanks in advance

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Asked On
2009-02-08 at 14:09:09ID24124251
Tags

Exchange 2007 OWA

Topic

Exchange Email Server

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: -DJL-Posted on 2009-02-08 at 14:20:10ID: 23586025

It sounds like the update didn't complete - I would try uninstalling it.  Update rollup 5 is old - are you not running Exchange 2007 SP1?  

 

by: eazstreamPosted on 2009-02-08 at 14:22:07ID: 23586033

ok will try to uninstall, yes im believe its SP1
thanks for quick response.
should i retry to install update again?

 

by: -DJL-Posted on 2009-02-08 at 14:22:34ID: 23586035

Forgot, there is roll up 5 for SP1 now.

I would uninstall the update and then try reinstalling

 

by: eazstreamPosted on 2009-02-08 at 14:23:13ID: 23586041

ok trying that now

 

by: eazstreamPosted on 2009-02-08 at 14:38:43ID: 23586102

ok i just uninstalled should it be safe now to try to install rollup 5..
btw after uninstall owa works like a charm

 

by: MesthaPosted on 2009-02-08 at 14:42:36ID: 23586129

Rollup 6 is due on Tuesday.
http://msexchangeteam.com/archive/2009/02/06/450583.aspx

You might want to wait for that one if this is giving you problems.

-M

 

by: eazstreamPosted on 2009-02-08 at 14:44:52ID: 31544329

EE is back, thanks again

 

by: -DJL-Posted on 2009-02-08 at 14:47:49ID: 23586149

Good to hear OWAs working again.

As suggested it might be worth waiting for Rollup 6.  5 appears to have been causing people lots of problems.

20120131-EE-VQP-002

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