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8.5

Rebooting our server sent an email 10 days late

Asked by Mr-Madcowz in Exchange Email Server

Tags: exchange, email, 1031, flush, queue

At the weekend I had to reboot our Exchange (2003) server and I received a reply from an external recipient saying that he had just received an email that was originally sent out on the 11th, over 10 days ago.

The email was sent by the Director to two external and one internal recipients. All but one recipient received the message.

Looking at my logs I see that the original message was sent on the 11th as I got a 1031 (The outgoing message was successfully transferred) message for all 3 recipients. The log entry in question is:

2009-2-11 14:23:4 GMT - - server33.donhost.co.uk EXCHANGE-HO - andy@externaldomain.com 1031 DC4B7B0CDEE9A741AE768D38BAA8109A019DF4@exchange-ho.internaldomain.local 0 0 8937 2 2009-2-11 14:23:3 GMT 0 - - - chris@internaldomain.com -

When I rebooted the Exchange server and it resent the email. It only sent it to the above recipient and I got the following in my log:

2009-2-21      10:0:30 GMT      -      -      server32.donhost.co.uk      EXCHANGE-HO      - andy@externaldomain.com      1031      DC4B7B0CDEE9A741AE768D38BAA8109A019DF4@exchange-ho.internaldomain.local      0      0      8937      2      2009-2-11 14:23:3 GMT      0      -      -      -      chris@internaldomain.com      -

Again a 1031, but this time he received the email.

Can anyone shed some light on what is going on here please. I thought a 1031 meant the message had been sent, or at least received by the recipients server and that our Exchange server would then not try to resend it or store it in a queue awaiting a reboot?

Thanks.
[+][-]02/23/09 05:06 AM, ID: 23710646Accepted Solution

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About this solution

Zone: Exchange Email Server
Tags: exchange, email, 1031, flush, queue
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Solution Provided By: gupnit
Participating Experts: 2
Solution Grade: A
 
[+][-]02/23/09 07:19 AM, ID: 23712030Expert Comment

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[+][-]02/23/09 07:20 AM, ID: 23712039Expert Comment

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