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9.1

Why return path is of active mailbox incase of sending mail 'on behalf of'?

Asked by A1opus in Exchange Email Server, OE-WindowsLive, Active Directory

Scenario:

We are using Windows Server 2003 R2 Ent. and Exchange 2003

We have setup up some external contacts in our AD and added them to the specific distribution group called abc-group and then created a user (xyz) who can only email to abc-group.

Our some users will use xyz account as their secondary mailboxes, means they have to announce or send some things on abc-group. We gave full mailbox rights and 'On behalf of" permissions to those users.

Problem:

Now when users send email to abc-group on behalf of xyz and recipients of abc-group try to reply back, some of them cant and in case of some users reply comes back to the sender's mailbox. We are facing this issue because outlook doesn't support two mailboxes for sending emails so therefore we have to send on behalf of. I noticed that in case of on behalf of, the returned path shows the email address of active mailbox only, i.e. if john@hhh.com is sending email to abc-group@hhh.com on behalf of xyz@hhh.com, john's email address will be shown in return path instead of xyz@hhh.com therefore John will get the reply.

The interesting part is this if you send email to abc-group and internal user on behalf of xyz. Internal user can reply back to xyz but recipients of abc-group are not because of external users, I dont know.

Any suggestions or comments on it?
[+][-]03/13/09 04:39 AM, ID: 23877969Accepted Solution

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About this solution

Zones: Exchange Email Server, OE-WindowsLive, Active Directory
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Solution Provided By: Mestha
Participating Experts: 1
Solution Grade: A
 
[+][-]03/13/09 05:15 AM, ID: 23878272Author Comment

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[+][-]03/13/09 05:25 AM, ID: 23878366Expert Comment

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[+][-]03/13/09 04:16 PM, ID: 23884592Author Comment

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[+][-]03/14/09 01:57 PM, ID: 23888543Expert Comment

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