Question

Outlook Web Access has stopped working

Asked by: theogio

For some reason over the weekend the Outlook Web Access website has stopped responding. I am running windows server 2003. How do I fix this?

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Asked On
2009-03-31 at 17:28:56ID24283220
Tags

Outlook web access

,

exchange

,

server 2003

Topic

Exchange Email Server

Participating Experts
4
Points
0
Comments
8

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Answers

 

by: theogioPosted on 2009-03-31 at 17:37:36ID: 24035102

Also, it had previously been working fine for years. Now when I type in the address: http://mail.abcdefg.com/exchange/, it no longer displays anything except a page load error.

 

by: lakshmidurgaPosted on 2009-03-31 at 17:38:39ID: 24035110

do you get any errors in the event log.....try to check for the errors...

 

by: MattShadboltPosted on 2009-03-31 at 17:44:20ID: 24035139

Can you browse http://localhost/exchange on the local server?

I'd try doing an iisreset /noforce

 

by: RaghuvPosted on 2009-03-31 at 17:45:49ID: 24035147

Hi, there's very little information here to help you.

We need to know the below details to help you better and quicker,

1) Version of Exchange.
2) Exact error message while you are trying to access OWA.
3)  Recent changes done on the Exchange server which broke OWA.

 

by: theogioPosted on 2009-03-31 at 18:20:05ID: 24035305

Since the problem has begun my errors in the Application event viewer are:

IMAP4SVC (Event 1051)
MSExchangeIS (Event 9646)
MSExchangeTransport (Event 3018)

My warnings are:
MSExchangeIS Mailbox Store (Event 2000)

 

by: theogioPosted on 2009-03-31 at 18:28:07ID: 24035339

1) Version of Exchange is 5.2 Build 3790 SP2 x86
2) Exact error message when I try to access OWA is "Connection Interrupted, The connection to the server was reset while the page was loading, The network link was interrupted while negotioating a connection, please try again."
3)  No changes have been made in the last few months.

 

by: RushBPosted on 2009-04-09 at 13:02:19ID: 24110915

Have you tried removing and adding back to the domain. I just had this problem and fixed it after fixing the account.

Thanks,
RushB

 

by: theogioPosted on 2009-05-05 at 07:19:26ID: 24304968

I restarted a bunch of services and it worked the next day.

20120131-EE-VQP-002

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