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9.4

Conflicts with schedule reservations in outlook.

Asked by Realhawk in Exchange Email Server, Outlook Groupware Software

Tags: Microsoft Exchange 2007

We have an issue, we created some rooms in exchange and everything is fine, when we create an appointment, everything register very well.

The problem is, when someone reserves the same room at the same hour and date.

That user received a Declined mail like this:

-----Original Appointment-----
From: Sala de Sistemas
Sent: Lunes, 18 de Mayo de 2009 10:59 PM
To: Oscar Daniel Navarro Baez
Subject: Declined: Prueba
When: Martes, 19 de Mayo de 2009 02:00 PM-02:30 PM (GMT-06:00) Guadalajara, Mexico City, Monterrey - New.
Where: Sala de Sistemas

Your request was declined because there are conflicts.

The conflicts are:

        Organizer and Time of Conflicting Meeting       
        Roberto Tamez de Luna - 5/19/2009 2:00:00 PM to 5/19/2009 2:30:00 PM       

All times listed are in the following time zone: (GMT-06:00) Time Zone
  _____  

Sent by Microsoft Exchange Server 2007
-------------------------------------------------------------------------------------------------------------

that declined mail to that user is good, because is working to notify, but for that user in his outlook client at the calendar option, appears the room reserved. So is supposed when you receive a declined mail, you can´t  have reserve it that room, because someone else was the first how reserved that room.

How can I resolved this problem?
[+][-]06/01/09 04:36 PM, ID: 24522839Accepted Solution

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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
Tags: Microsoft Exchange 2007
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Solution Provided By: apache09
Participating Experts: 1
Solution Grade: A
 
[+][-]05/19/09 02:04 PM, ID: 24426660Expert Comment

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[+][-]05/26/09 11:57 PM, ID: 24480440Author Comment

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[+][-]10/16/09 11:47 AM, ID: 25592219Administrative Comment

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20091118-EE-VQP-93 - Hierarchy / EE_QW_4_20070622