Thanks Apache09 for your answer...
My issue problem is like the third option that you wrote me.
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Are you saying that the user who tried booking that room, got a decline email, but in their calendar it still appears that the room is booked?
-If this is the case, if the user opens their calendar.
Opens that appointment
Click on Scheduling
They can see here who has accepted the bookings and who has declined the bookings.
The room should show here as declined.
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The only thing is that I don´t want the user goes to the appointment and do all that things..
what I want is when they receive a declined mail, in their calendar doesn´t still appears the room booked, because it was declined, I want that deletes automatic and the user doesn´t need to delete it manually.
I attach this document to explained well myself.
Regards
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by: apache09Posted on 2009-05-19 at 14:04:22ID: 24426660
First check everyone has the latest Office 2007 Sp installed:
http://www.microsoft.com/d
Otherwise, Sorry its not really clear whats going on here.
Are you saying:
When the user looks at the rooms calendar its blank and appears no one has booked it?
Then the user makes an appointment in that room and they get a notification back saying the room is booked by another user?
- If this is the case, have the user close Outlook and reopen it using
Start>Run>Outlook.exe /cleanfreebusy
Now try viewing the rooms calendar, and it should show if its available or not.
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There is a known issue in Outlook when using Exchange 2007 that when users try to view the Free/Busy information using the scheduling assistant they may only see hash marks. This is a result of .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 being installed on an Exchange 2007 Client Access server.
Details are here: http://support.microsoft.c
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Or
Are you saying that the user who tried booking that room, got a decline email, but in their calendar it still appears that the room is booked?
-If this is the case, if the user opens their calendar.
Opens that appointment
Click on Scheduling
They can see here who has accepted the bookings and who has declined the bookings.
The room should show here as declined.
Or
Are you saying you would like both users to be able to book this room at the same time for appointments?
- If this is the case, open that room in outlook.
Go to Tools>Calendar Options>Resource Scheduling>
Untick, Automatically decline Conflicting Appointments.