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06/04/2009 at 01:51PM PDT, ID: 24465189
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7.4

SBS 2003 Exchange email can be sent but not received

Asked by steele2007 in Exchange Email Server, SBS Small Business Server

Tags: sbs 2003 exchange 2003 email user

I have an SBS 2003 server that is running Exchange.  This machine has been in service for several years with no issues.  We have 15 licenses with 13 being used.  I have created two new users.  Neither user is able to receive emails.  This message is bounced back:

Reporting-MTA: dns; QMTA11.westchester.pa.mail.comcast.net [76.96.59.211]
Received-From-MTA: dns; OMTA11.westchester.pa.mail.comcast.net [76.96.62.36]
Arrival-Date: Thu, 04 Jun 2009 20:05:58 +0000


Final-recipient: rfc822; pbutler@abc.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;  550 No such user (pbutler@abc.com)
Last-attempt-Date: Thu, 04 Jun 2009 20:05:59 +0000

The user exists and can receive internal emails from other people.  It cannot received external emails.  I followed some directions from Sembree in which I telneted into server and tried to send a message to that email address.  It fails as well.  I created another user and the same thing happens.  all the existing users are working fine.

[+][-]06/04/09 02:02 PM, ID: 24551405

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[+][-]06/04/09 02:09 PM, ID: 24551462

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About this solution

Zones: Exchange Email Server, SBS Small Business Server
Tags: sbs 2003 exchange 2003 email user
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Solution Provided By: bluetab
Participating Experts: 3
Solution Grade: A
 
 
[+][-]06/04/09 02:12 PM, ID: 24551484

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[+][-]06/04/09 02:20 PM, ID: 24551535

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[+][-]06/04/09 02:30 PM, ID: 24551626

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[+][-]06/04/09 02:41 PM, ID: 24551695

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[+][-]06/04/09 03:05 PM, ID: 24551820

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[+][-]06/04/09 03:17 PM, ID: 24551899

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[+][-]06/04/09 03:25 PM, ID: 24551964

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[+][-]06/04/09 10:59 PM, ID: 24553622

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[+][-]06/05/09 09:14 AM, ID: 24557824

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