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06/15/2009 at 09:19AM PDT, ID: 24492702
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7.6

Email Bounce Back Message

Asked by Spec01 in Exchange Email Server, Outlook Groupware Software

Senario:
External Customer emails xyz@mydomain.com and gets a bounce back message below...
Remote-MTA: dns; mydomain.com
Diagnostic-Code: smtp; 550-trans.963.net [202.xxx.xxx.66] is currently not
    permitted to relay through 550-this server. Perhaps you have not logged
    into the pop/imap server in the 550-last 30 minutes or do not have SMTP
    Authentication turned on in your email 550 client.

The External Customer does not receive this bounce back message from everyone at mydomain.com. So the External customer will send an email to xyz@mydomain.com and get the error message. They will then send an email to abc@mydomain.com without any issues.

This issue happends with people from the same external domain theirdomain.com

This issues seems to only be affecting theirdomain.com and all other external customers are not experiencing this issue.

Any insight on this issue would be greatly appreciated.
[+][-]06/15/09 10:02 AM, ID: 24630735

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[+][-]06/15/09 10:50 AM, ID: 24631151

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[+][-]06/15/09 12:55 PM, ID: 24632420

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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
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Solution Provided By: shauncroucher
Participating Experts: 1
Solution Grade: B
 
 
[+][-]06/16/09 05:17 AM, ID: 24637156

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