Question

Can't get to OWA logon screen

Asked by: AliceGoodspeed

Some users in the company have access to OWA but someone dont's. I suspect that this has something to do with IE settings because we are on the same domain.

Which settings should I change?

Best regards, Alice

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Asked On
2009-07-08 at 01:14:25ID24552294
Tags

OWA

,

IE 6

,

Exchange 2003

Topic

Exchange Email Server

Participating Experts
1
Points
0
Comments
6

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Answers

 

by: JoWickermanPosted on 2009-07-08 at 01:19:07ID: 24801618

Hi Alice,

What happens when the users try to access OWA? Do they get an error message?

 

by: AliceGoodspeedPosted on 2009-07-08 at 02:17:55ID: 24801895

ERROR
The requested URL could not be retrieved

--------------------------------------------------------------------------------

While trying to retrieve the URL: http://mail.company.com
The following error was encountered:

Connection Failed
The system returned:

    (10060) WSAETIMEDOUT, Connection timed out.The remote host or network may be down. Please try the request again.

 

by: JoWickermanPosted on 2009-07-08 at 03:12:53ID: 24802143

Are the users that receive this error in the same area or use similar connections?

I see you're not using SSL? Does your OWA not require SSL?

 

by: AliceGoodspeedPosted on 2009-07-08 at 03:23:04ID: 24802195

The other users that have access is sitting in the same room as me. Two of the computers don't reach the logon site but others do. Same domain and same network. Strange?

 

by: JoWickermanPosted on 2009-07-08 at 23:51:38ID: 24811177

Hi,

Have a look at this article:

http://www.msexchange.org/tutorials/OWA-2003-Caveats-Deploying-Windows-XP-SP2.html

Maybe a setting that you can change?

 

by: AliceGoodspeedPosted on 2009-07-09 at 00:18:52ID: 24811275

I got it now. My computer havn¨t been remodified since the last changes on the network, and i discovered that i still had the old proxy settings on.

Anyway, thank you so much for your time JoWickerman.
Best regards, Alice

20120131-EE-VQP-002

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