Question

Obtaining another company - sharing SMTP domain

Asked by: MCPJoe

Lets assume for a minute that Company A is going to acquire Company B.  Once the legal process is complete, the two companies want to share a common SMTP namespace.  Both have separate AD domains and SMTP namespaces.  Company B is going to assume the SMTP namespace from Company A.  

What configuration in the back end would best support this arrangement?  An AD trust is no big deal, thats the easy part.  What I'm more interested in are options for sharing the SMTP namespace.  I know how this is setup in Exchange, but how do you best overcome the obstacles of the Exchange Gal?  If you share a SMTP domain between two separate Exchange orgs, the only thing I've seen that best deals with sharing a GAL is a very expensive suite of software from Microsoft.  Are there any other workarounds for this?  Also, are there any other potential issues to be aware of when considering a configuration like this?  

The ultimate goal would be to have the ability to move mailboxes back and forth between the two separate AD domains, while still sharing the same SMTP namespace.  Networking is not a problem, the appropriate VPN connections would already be in place.  Any tips/suggestions or links you'd recmomend on this type of scenario?  

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Asked On
2009-07-28 at 05:52:57ID24605936
Tags

Exchange

,

AD

,

SMTP

Topics

Exchange Email Server

,

Microsoft Identity Integration Server

,

Active Directory

Participating Experts
1
Points
250
Comments
10

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Answers

 

by: -Q-Posted on 2009-07-28 at 06:12:40ID: 24960263

G'Day,

All this does get a little tricky and is quite of a steep leaning curve but my bible to free hosted exchange etc is here http://www.msexchange.org/tutorials/Shared-Hosting-Exchange-2003-Part2.html

Basically the article is about creating/customizing GAL's and separate name spaces etc for exchange. Create a windows server with exchange on a development box (or VMware) and practice these techniques for separating GAL's etc. Once you understand the article, you'll be able to do the above.

Microsoft have an advanced writeup on using ADSI for customizing GAL, Address Book and what's covered/not covered in regards to 'supported' setups. Can't find the link but if i find it on my work comp, i'll post it up for ya.

 

by: MCPJoePosted on 2009-07-28 at 06:30:10ID: 24960399

I talked to Microsoft Advisory services about how to set this up.  I got all the nuts and bolts info about sharing the SMTP namespace, but they had no good answers for me about sharing a GAL.  Basically we'd want to be able to see/share the GAL on both sides.  So that users in each separate company could share the SMTP namespace, but also access the GAL for each company, making communication between the two companies easier.  Plus if we wanted to move a user from Company B into the Exchange org of Company A, there wouldn't be any problems with the GAL or contacts.  

Plus we'd like to know if there are any "Gotchas" with this type of scenario that we are not even aware of.  My boss is interesting in this setup for a test lab at first, so we do have some level of lab testing we can do, but he wants to simulate acquiring another company so if this happened in the future, we'd know just what to do.

Thanks

 

by: -Q-Posted on 2009-07-28 at 06:32:33ID: 24960419

Is company A & B on the same domain? and are they 'normal' exchange (ie not SBS)?

 

by: MCPJoePosted on 2009-07-28 at 06:38:55ID: 24960470

No, both comanies are totally separate forests/domains/Exchange orgs...  They are either Exchange 2003/2007 standard and a mix of enterprise...  NO SBS...

 

by: -Q-Posted on 2009-07-28 at 06:43:18ID: 24960519

For this i refer to http://www.msexchange.org/tutorials/Exchange-2003-SMTP-Namespace-Sharing.html

but as quoted:
"you should avoid SMTP Namespace sharing whenever you can because it will complicate the understanding of Message flow and can be the reason for some possible misconfiguration."

Is their any particular reason for this config? Is it only to have emails appear in a GAL?

 

by: MCPJoePosted on 2009-07-28 at 06:47:11ID: 24960558

Well the idea is how to deal with obtaining another company with an existing DNS/AD/Exchange configuration and how to absorbe that new company while sharing an SMTP namespace and being able to share GALs and communicate together with as little end user impact as possible.  So far the only real obstacle I can find is the GAL.  Our workaround was to use an expensive lifecycle management suite from Microsoft which is not a good option, or alternatively, creating manually a bunch of contacts for each company and sharing these contacts via public folder or PAB.  

Additional concerns are moving mailboxes back and forth between these two separate organizations.  As well as avoiding misconfigurations in Exchange that might cause NDRs and other potential mail issues.  

 

by: MCPJoePosted on 2009-07-28 at 06:52:22ID: 24960607

I should also mention that its possible that Company A will be Exchange 2003 only, and company B may be all Exchange 2007.  So we are looking for resources and advice that covers both of these Exchange platforms...

 

by: -Q-Posted on 2009-07-28 at 07:00:27ID: 24960690

You could automate the GAL with a powershell script that could be run manually or via a schedule but moving mailboxes around, different domains, and i'm guessing over a WAN link, it going to get over complicated. Mailboxes are assigned to user identifiers which is found in the AD of the domain they are in.

I'd prob look at head office with exchange server/s and remote sites connecting in over RPC over HTTPS (outlook anywhere) and migrate other services slowly (DC at each office with DFS back to HO).

 

by: MCPJoePosted on 2009-07-28 at 10:45:00ID: 24963040

I know this is going to be a complicated configuration, just trying to figure out the best way to approach this acquisition scenario.  I also wonder how Microsoft handles this, if all their Exchange servers are in one master org contained in one master AD forest or if they employ some sort of trick to work around these issues.  

I also think public folders are going to be a problem.  If we move a mailbox from Exchange in Company A to Company B, the user will lose access to public folders in Company A since the Exchange orgs are separate and I don't see any way to replicate public folders across separate Exchange orgs...

 

by: MCPJoePosted on 2009-10-20 at 06:29:54ID: 31608707

Got partial answers to question, but not find enough information to completely answer the question.

20120131-EE-VQP-002

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