Question

IE8 and OWA 2003

Asked by: cymrich

I have a few users that have upgraded to IE8 and frequently have problems with using Outlook Web Access (Exchange 2003 with SP2).  When they log in it usually acts normal, but when they try to send a new message, or sometimes when they open a message in their mailbox, it will popup a login prompt again.  In the login prompt it will frequently have is set to servername.domain.com\username rather than the domain name\user name  or just the username.  (i.e. the username field will be auto populated with server1.domain.com\jdoe).  Sometimes it will have the DNS address for SMTP in there instead (i.e. mail.domain.com\jdoe).

I've tried correcting it to be just domain\username and then telling it to remember the credentials... but once the window is closed down and reopened it forgets it all.

I've tried this on chrome and firefox and I've noticed that one big difference is that ti does not open these in a new popup window like IE does... not sure if that is related to the issue or not.

Any ideas how to fix this?  right now only a few people are using IE8, but that will change eventually.  

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Asked On
2009-08-10 at 12:20:16ID24641050
Tags

IE8

,

OWA

,

Exchange

Topics

Exchange Email Server

,

Internet Explorer Web Browser

Participating Experts
3
Points
500
Comments
5

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Answers

 

by: badgermikePosted on 2009-08-10 at 12:51:32ID: 25063409

 

by: badgermikePosted on 2009-08-10 at 12:55:21ID: 25063446

 

by: SubsunPosted on 2009-08-11 at 05:41:37ID: 25068270

Is there any difference if you add the OWA URL to trusted sites? Also try selecting the option Private computer while logging in to OWA.

 

by: LeeDerbyshirePosted on 2009-08-11 at 06:19:50ID: 25068650

Does it help if you click the Compatibility Mode button?

 

by: cymrichPosted on 2009-08-12 at 10:57:09ID: 31613886

sometimes it's the simple things...

adding it to the trusted zone fixed it.  

20120131-EE-VQP-002

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