Question

bounceback from calendar appt

Asked by: menreeq

User L Carbon is modifying a calendar appointment (sending an email to to C Dedich) from L Luttgen's calendar

AYoung is no longer a valid user on the exchange system (replaced by C Celeway)
C Celeway does get a copy of the calendar update, as well as C Dedich
None of these users have mail forwards in place or alternate smtp addresses

In the code section is the bounceback that is received by L Carbon.

Are there other ways this email could be getting forwarded to AYoung?  I'm not sure how C Celeway is getting copied on this.

From: Microsoft Exchange 
Sent: Wednesday, August 05, 2009 8:21 AM
To: L Carbon
Subject: Undeliverable: SLT Meeting
 
 
Delivery has failed to these recipients or distribution lists:
 
Ayoung
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
 
  _____  
Sent by Microsoft Exchange Server 2007 
 
 
 
 
 
Diagnostic information for administrators:
 
Generating server: GSDC2.gibberish.LOCAL
 
IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Ayoung@gibberishla.org
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
 
Original message headers:
 
Received: from GSDC2.gibberish.LOCAL ([fe80::583c:3546:ca17:504c]) by
 GSDC2.gibberish.LOCAL ([fe80::583c:3546:ca17:504c%12]) with mapi; Wed, 5 Aug 2009
 08:21:17 -0700
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: L Luttgen <LLuttgen@gibberishla.org>
To: Ayoung
        <IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=Ayoung@gibberishla.org>,
        C Celeway <CCeleway@gibberishla.org>
Sender: L Carbon <LCarbon@gibberishla.org>
Date: Wed, 5 Aug 2009 08:21:16 -0700
Subject: SLT Meeting
Thread-Topic: SLT Meeting
Thread-Index: AcoVNvgZRBF8MjW6QEqUEsdbovy1VQAqWdeQ
Message-ID: <B3C39E860F2901449128CB19C3BC14141DE5738FCA@GSDC2.gibberish.LOCAL>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <B3C39E860F2901449128CB19C3BC14141DE5738FCA@GSDC2.gibberish.LOCAL>
acceptlanguage: en-US
MIME-Version: 1.0

                                  
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Asked On
2009-08-10 at 15:59:13ID24641676
Tags

Exchange 2007

,

Outlook 2007

,

bounceback

Topics

Exchange Email Server

,

Outlook Groupware Software

Participating Experts
3
Points
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Comments
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Answers

 

by: lastlostlastPosted on 2009-08-10 at 16:09:38ID: 25064944

a) Verify the recipient exists in Active Direcory if this is an Exchange user.
b) Verify the recipient address is entered correctly when addressing the message.
c) Verify personal address lists and contacts contain the correct address.
d) Reset the Outlook nickname cache (http://support.microsoft.com/kb/287623).

 

by: menreeqPosted on 2009-08-10 at 16:29:19ID: 25065042

I've checked the sent folder, the username is spelled correctly

a) the recipient is not in Active Directory - AYoung was deleted a while back.  I'm not sure how this message is getting copied to this user
b) recipient is spelled correctly
c) correct as well
d) same thing after resetting

 

by: shauncroucherPosted on 2009-08-13 at 06:02:45ID: 25087677

Are there any delegates set up for the users calendar? From the users outlook, you should be able to see if there are delegates set up? Or setup as delegates for any other mailbox folders?

Shaun

 

by: SubsunPosted on 2009-08-13 at 06:08:53ID: 25087744

As per my understanding a meeting update/request send to C Dedich by User L Carbon and the user received a NDR for AYoung. And Is it only happening for meeting requests.

If yes, I presume AYoung was the delegate of C Dedich and now replaced by C Celeway.
If my assumption is correct then check the outlook delegate tab of C Dedich and see if the AYoung account is available or not. If available remove the user and test the issue persists or not.

If not available. Backup the outlook rules for C Dedich and then run outlook /Cleanrules to open the outlook. Test this issue by sending a meeting request to C Dedich
If everything looks good then re-add the delegated to delegate tab and import the rules.

You can find more information from MS KB on how to export the rules and run the Cleanrules switch.
http://support.microsoft.com/default.aspx/kb/826964

 

by: menreeqPosted on 2009-08-13 at 08:37:35ID: 31613975

it was a delegate that did not get removed. removing the delegate resolved the issue.

20120131-EE-VQP-002

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