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8.0

cannot open free/busy information for a shared calendar

Asked by needsy in Exchange Email Server, Outlook Groupware Software

Tags: outlook 2007, exchange 2003

I'm am currently having a problem with a user trying to edit multiple shared calendars. She can see the calendars with all the existing entries, but when she tries to add an appointment she gets "Cannot open free/busy information ". out of about 20 calendars, she can't edit around 10, other people can edit the calendars fine. I've tried the outlook.exe /cleanfreebusy but that hasn't resolved it.
I did see another post on here and the solution was to delete and recreate the mailbox, but i can't do that with 10 of them! as they are used 24/7.
I have searched on here and tried all the suggestions for similar problems, like changing the permissions from author to reviewer then back to author. But this hasn't worked either.
Another suggestion was to change the permissions in AD to full mailbox access etc. although this will work it also gives them the abillity to view the inbox that person which i aslo can't allow.
Any other suggestion would be much appreciated.
[+][-]08/24/09 10:10 PM, ID: 25174659Expert Comment

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[+][-]08/25/09 01:50 PM, ID: 25182109Accepted Solution

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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
Tags: outlook 2007, exchange 2003
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Solution Provided By: needsy
Participating Experts: 1
Solution Grade: A
 
[+][-]08/25/09 01:56 PM, ID: 25182187Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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