I'm stuck. A few years ago we had someone come in to take over a job from someone else. I renamed the Active Directory account, changed the names and email addresses. It all works except that when people try to schedule appointments, they get a non delivery error message even though the new person gets the message and responds. I did some message tracking and found out than when you send it to user "Fred" it not only goes to Fred but also to "Bill" who did the job before Fred. The only clue I have is when you send an email to Fred, outlook pops up with Fred <Bill>. Appointments are made correctly.
I have deleted shortcuts in Outlook (2003). I have created a new user and moved the mailbox over. I have exported the contents of the mailbox, deleted the mailbox and reimported the contents. None of that helps.
All I can assume is that there is an old email address or alias stuck in Active Directory somewhere.
Exchange 2003, Windows Server 2003 R2, Outlook 2003.
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I created the new user (today I might add -- to try to correct this problem) in Active Directory ... Users, then New and so on. Deleted the mailbox from the old user using the exchange tasks wizard and then connected in Exchange Manager. When that didn't work, I exported to a pst, deleted the mailbox, purged it, set up a new one and imported.
I deleted the shortcut that came up, doesn't that delete that entry in the .nk2?
I'll try OWA and see what happens.
That was easier than I thought. I downloaded a free editor and found both "Bill" and "Fred" in the file. I deleted them both and it is all fine. I was fooled by finding the same problem on different computers but they probably all have the same issue in .nk2 files. So, a bit of editing to do but glad it's done.
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by: kieran_bPosted on 2009-08-24 at 20:18:07ID: 25174360
>>I have created a new user and moved the mailbox over. I have exported the contents of the mailbox, deleted the mailbox and reimported the contents.
How did you do that? Because that should have worked flawlessly.