Mail Delivery Error
Hi. We have exchange 2007 and we sending emails to clients perfectly. Only one client, every time we send them an email it comes back undelivered. When I called teh client they are getting emails from other companies but not us. We can send emails to other companies except them. We can receive email from them though. As soon as we reply it sends us back a message:
Delivery has failed to these recipients or distribution lists:
'EBinedell@growthpoint.co.
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: Hello.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: eleanor.bluestrata.jhb
EBinedell@growthpoint.co.z
Hello #550 Administrative prohibition - envelope blocked ##
Original message headers:
Received: from eleanor.bluestrata.jhb ([192.168.1.254]) by
eleanor.bluestrata.jhb ([192.168.1.254]) with mapi; Tue, 25 Aug 2009 13:46:31
+0200
From: Dion Naidoo <DionN@bluestrata.co.za>
To: "'EBinedell@growthpoint.co
Date: Tue, 25 Aug 2009 13:46:30 +0200
Subject: Blue Strata
Thread-Topic: Blue Strata
Thread-Index: Acolea98+zHgEy5rSCyQ0hgFD8
Message-ID: <FF7A1E67FAA61C45B0A195E25
Accept-Language: en-US, en-ZA
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US, en-ZA
Content-Type: multipart/alternative;
boundary="_000_FF7A1E67FAA
MIME-Version: 1.0
Delivery has failed to these recipients or distribution lists:
'EBinedell@growthpoint.co.
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: Hello.
_____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: eleanor.bluestrata.jhb
EBinedell@growthpoint.co.z
Hello #550 Administrative prohibition - envelope blocked ##
Original message headers:
Received: from eleanor.bluestrata.jhb ([192.168.1.254]) by
eleanor.bluestrata.jhb ([192.168.1.254]) with mapi; Tue, 25 Aug 2009 13:46:31
+0200
From: Dion Naidoo <DionN@bluestrata.co.za>
To: "'EBinedell@growthpoint.co
Date: Tue, 25 Aug 2009 13:46:30 +0200
Subject: Blue Strata
Thread-Topic: Blue Strata
Thread-Index: Acolea98+zHgEy5rSCyQ0hgFD8
Message-ID: <FF7A1E67FAA61C45B0A195E25
Accept-Language: en-US, en-ZA
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US, en-ZA
Content-Type: multipart/alternative;
boundary="_000_FF7A1E67FAA
MIME-Version: 1.0
ASKER
Thanks, if I am blaclisted, How do i removed myself from Blacklist. Also, I can send emails to other recipients, only this one company fails
You should find out why you got blacklisted in the first place. Check that you don't have authenticated relay problem on your server (where a spammer has got a username and password to send SPAM). check you are not an open relay. Check you do not have any infected PC's on your network etc.
Then after all this, go to the blacklist provider(s) and ask to be removed.
Shaun
Then after all this, go to the blacklist provider(s) and ask to be removed.
Shaun
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It would help if they provided a more useful NDR. The one they are returning is close to useless on telling the sender what the problem is. If you have contacted the recipient have you asked them why the message was blocked?
Your MX records appear to point to a major ISP, so you may have to route your email through them. Do you have a static IP address with a valid PTR record?
Simon.
Your MX records appear to point to a major ISP, so you may have to route your email through them. Do you have a static IP address with a valid PTR record?
Simon.
Please help, i am getting the same error on Exchange 2007. I cannot seem to find the answer to this anywhere.
Delivery has failed to these recipients or distribution lists:
Craig Fitt
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: Hello.
__________________________
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: nwssrv-jhb.nws.co.za
craig@theoasis.co.za
Hello #550 Administrative prohibition - envelope blocked ##
Original message headers:
Received: from nwssrv-jhb.nws.co.za ([192.168.0.10]) by nwssrv-jhb
([192.168.0.10]) with mapi; Mon, 23 Nov 2009 14:12:54 +0200
Content-Type: multipart/mixed;
boundary="_000_24991AF277E
From: Zed Nxumalo <znxumalo@okunene.co.za>
To: Craig Fitt <craig@theoasis.co.za>
Date: Mon, 23 Nov 2009 14:12:53 +0200
Subject: 12345
Thread-Topic: 12345
Thread-Index: AQHKbDZI3VAYJfUU4kCRX62pXC
Message-ID: <24991AF277EEA1439CA4687F4
Accept-Language: en-US, en-ZA
Content-Language: en-GB
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <24991AF277EEA1439CA4687F4
acceptlanguage: en-US, en-ZA
MIME-Version: 1.0
Delivery has failed to these recipients or distribution lists:
Craig Fitt
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: Hello.
__________________________
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: nwssrv-jhb.nws.co.za
craig@theoasis.co.za
Hello #550 Administrative prohibition - envelope blocked ##
Original message headers:
Received: from nwssrv-jhb.nws.co.za ([192.168.0.10]) by nwssrv-jhb
([192.168.0.10]) with mapi; Mon, 23 Nov 2009 14:12:54 +0200
Content-Type: multipart/mixed;
boundary="_000_24991AF277E
From: Zed Nxumalo <znxumalo@okunene.co.za>
To: Craig Fitt <craig@theoasis.co.za>
Date: Mon, 23 Nov 2009 14:12:53 +0200
Subject: 12345
Thread-Topic: 12345
Thread-Index: AQHKbDZI3VAYJfUU4kCRX62pXC
Message-ID: <24991AF277EEA1439CA4687F4
Accept-Language: en-US, en-ZA
Content-Language: en-GB
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <24991AF277EEA1439CA4687F4
acceptlanguage: en-US, en-ZA
MIME-Version: 1.0
My findings show the server used as your MX record is on a blacklist, so if you use this server to send mail out, thats the cause.
www.mxtoolbox.com --> Blacklist
Shaun