Question

Delegating control of GAL / distribution group management to non-admins

Asked by: omb

Dear Experts,

We have an Exchange 2007 server and would like to enable a group of users the permission to manage distribution groups (create, edit, delete) within the global address list.

We have created a new security group (GAL-Admin). How do we give this group the relevant permissions on the GAL so that its members can manage Exchange distribution lists?

Thanks for your help.

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Asked On
2009-08-27 at 13:39:29ID24688094
Topic

Exchange Email Server

Participating Experts
1
Points
125
Comments
11

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Answers

 

by: MesthaPosted on 2009-08-28 at 07:40:51ID: 25208140

If you want the users to just manage the groups, then set the group the Managed by setting on the properties of the group. The group will need to be mail enabled.

However to actually create groups, they will need fairly high permissions in the domain to start with. You could look at putting all the groups in to an OU and then delegating control. Then the users will need to have Recipient Admin permissions in Exchange to manage the groups and mail enable them. I don't think you can lock it down in Exchange to just management of groups.

Simon.

 

by: ombPosted on 2009-08-28 at 08:25:27ID: 25208630

We are using an SBS2008.

Do you mean that the new security group I have created (for the users who will manage the groups) needs to be mail-enabled?

Yes, these users need to have the ability to add, edit and remove distribution lists within the GAL. They should be able to do this from within Outlook 2007.

Be default, ,when using the SBS wizard to create a mail-enabled group, the group appears in "domain/MyBusiness/Distribution Groups". Is it the permissions in this OU which I should change? Also using the delegate control option?

Thanks for your feedback.

 

by: MesthaPosted on 2009-08-28 at 08:33:03ID: 25208719

As it is SBS, that complicates matters greatly. You shouldn't change the way that SBS has set things up, because it will usually break things inside SBS. You could try modifying the OU, but it isn't something I would do on SBS. With SBS I leave things alone.

To grant permissions to an Exchange object, the group or user has to be mail enabled.

Do you frequently change groups then? On all of the sites I manage, group management is one of the few things that I do unless there is a new user or someone leaves.

Simon.

 

by: ombPosted on 2009-08-28 at 09:06:09ID: 25209056

OK, I have mail-enabled my security group. How do I assign this group or OU the "Recipient Admin" in Exchange? Thanks.

 

by: MesthaPosted on 2009-08-28 at 16:13:24ID: 25212223

Start EMC.
Click on Org Config at the top of the tree.
Choose Add Exchange Administrator from the task pane on the right. Follow the wizard.

Simon.

 

by: ombPosted on 2009-09-01 at 03:55:17ID: 25230196

OK, I have now assigned the group the "Exchange Recipient Administrators" role.

How do the perons now go about managing the GAL & Groups without Outlook. At the moment, when try to add a new distribution list to the GAL, Outlook says this can't be done.

 

by: MesthaPosted on 2009-09-01 at 04:38:43ID: 25230418

You cannot add new groups though Outlook.
The group has to be created either with ADUC and/or the Exchange Management Console.

Simon.

 

by: ombPosted on 2009-09-01 at 06:48:17ID: 25231508

OK. But that's too complicated - I don't want end-users playing around with AD or Exchange consoles.

Let's start again - what we need to do is give certain end-users the possibility of creating & editing company-wide email distribution lists from within Outlook. At the moment these lists are 'groups' and within the GAL. Please suggest a recommendation for the future and how to set this up.

Thanks

 

by: MesthaPosted on 2009-09-02 at 16:46:42ID: 25246761

Short answer - not possible with native tools.

Groups can only be created on the domain. That requires permissions in the domain and the domain management tools.
You can grant users management of a group, but that is an individual - I do not think you grant a group permissions to modify the membership of a group.

The only thing I can suggest is that you would get something written for you, that runs Powershell commands for you in the background with the relevant permissions. However you would need to hire a developer to do that - I am not aware of anything that does off the shelf.

Simon.

 

by: ombPosted on 2009-09-16 at 07:51:52ID: 25346225

Sorry that I have not replied for a while - been away on holiday ;O).

The end-users don't believe me that basic distribution list admin within Outlook can't be done by themselves! They said that in their last company, they were able to do this! Could this be a difference between Exchange 2003 & 2007?

 

by: MesthaPosted on 2009-09-16 at 11:52:06ID: 25348791

There has been no change in the behaviour between versions. I am always wary of things users claim they could do at the last company because you have no guarantee that
a. They are correct.
b. The admin wasn't doing something in the background they were not aware of.
c. They were even using Exchange. Most end users do not know what Exchange is - there is an ongoing joke in the Exchange community that Exchange will be renamed Microsoft Office Outlook Server.

Simon.

20120131-EE-VQP-002

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