I am just wondering if anyone knows of a tool that will do the following or even a managed service software (like kaseya/level platforms/hounddog) that will do the following:
I manage backups of a lot of systems that are all over the place. I generally get emails of these when both successful and also when they fail.
The software we use is storagecraft.
The computer systems we manage are either XP Pro or Server 2003/SBS2003 (will be 2008/Win7 in the next 6-8 months).
The issue that I am having is that I need to report to the customer with a specific amount of time if the backups are not working. Generally there are full images done over the weekend or overnight and then incremental backups during the day.
The problem is, is I now have about 30-40 machines we are monitoring, which is a lot of emails to wade thru each day.
Quite often, for one reason or another, an incremental might not work at least once a day. But these are snapshots taken as often as every 15 minutes, some upto 1hr. If it misses an incremental no big issue, if it misses more than 3 then generally a problem.
With the full backups, there are some that get done to onsite NAS boxes and some that get done to offsite NAS. The full backups to onsite are fine if it doesnt work once because it will automatically run with next incremental. The full backups to offsite NAS boxes are an issue if there is 1 failure as these are rotated on a daily/weekly basis and never left onsite.
So what I am after is something or even an outlook rule that I can configure for this.
All emails go to a specific email address. These are automatically sorted into the specific customer folder. What would be ideal is if there was a possibility to get an email after there was 3 failures within a period of time - I dont think that is possible with outlook rules so would be fine to look at an alternative solution.
I also would be interested to look at the possibility of one of the managed services software (kaseya etc) that might have this functionality. I have read a bit about what they do and seen some of the things but havent seen specifically what we are looking for. (I think some of these are not cheap and need server etc to bet setup etc etc. I would be looking at a company like
www.cloudcomputing.com who offer this as a managed service for $x/computer).
We are hoping to double the amount of machines we are looking after the backup monitoring for but hope to have some sort of solution that will minimise the amount of time required to managed these.
Hopefully that makes a bit of sense!
Thanks for your help.
