Please check your settings are as per my troubleshooting Activesync guide:
You need to make sure that you have Exchange Server 2003 Service Pack 2 Installed - http://www.microsoft.com/d
Open Up Exchange System Manager - Start, Programs, Microsoft Exchange, System Manager. Expand Servers, Right-Click your server and choose properties. This will display whether you have SP2 installed or not.
If you have installed SP2, check on https://testexchangeconnec
Ensure that port 443 is open and forwarded on your firewall to your Exchange server.
Please check and mirror the settings below - Open up IIS and expand the default website then Click on the Directory Security Tab:
Exchange Virtual Directory
· Authentication = Integrated & Basic
· Default Domain = NETBIOS domain name - e.g., yourcompany
· Realm = yourcompany.com
· IP Address Restrictions = Granted Access
· Secure Communications = Require SSL NOT ticked
Microsoft-Server-Activesyn
· Authentication = Basic
· Default Domain = NETBIOS domain name - e.g., yourcompany
· Realm = NETBIOS name
· IP Address Restrictions = Granted Access
· Secure Communications = Require SSL NOT ticked
For SBS 2003 - please check this MS article - http://support.microsoft.c
Make sure that the name on the certificate that you are using matches the FQDN that you are connecting to e.g., mail.microsoft.com. If it does not match, either re-issue the certificate if you created it yourself, or re-key the certificate from your SSL certificate provider.
Ensure that the IP for the Default Website is set to All Unassigned
Then issue IISRESET from Start, Run
Ensure that Forms Based Authentication is NOT turned on under HTTP Virtual Server under Exchange Protocols. If it is read http://support.microsoft.c
ASP.NET should be set to version 1.1 for all virtual directories listed above.





by: Narayan_singhPosted on 2009-09-09 at 11:04:56ID: 25293936
Are you able to sync iPhone ?
Do the following
Open IIS Manager
Navigate to Websites -> right click on "Default web site" and click on properties.
On the web site tab click on advanced
Under "Multiple identities for this website" click on the default entry and click on edit
IP address: (All Unssigned), TCP port:80, Host Header Value: "Blank".
click ok and restart IIS Admin Service (warning will disconnect clients) to be sure!