Question

Exchange 2k7 Install cannot find Global Catalog

Asked by: Shylok

Installed in two VMs. Server 2008 as AD and Global Catalog.    Exchange 2007 install is being attempted on a Server 2003 x64 VM.   I can logon to the network so I'm assuming GC can be found by the 2k3 server .  I'm at wits end here.  This appears to be an issue for a couple folks who have simply gone physical for the DC.. which is not something I'm able to do.  Both boxes need to be VMs.

Confirmed Global Catalog is enabled under NTDS settings.
Checked registry shows settings for GC
gc._msdcs.MYDOMAIN.com resolves to the correct IP
nslookup returns correct IP
only one NIC on servers
disabled IPv6
even disabled firewall on both servers.
The server "win" which is the AD/GC appears in AD Sites by itself
No antivirus running on either server.
I also ran

   1. Setup /PrepareSchema
   2. Setup /PrepareAD
   3. Setup /PrepareDomain


NTDS settings toggled Global Catalog.  When it came back in Event Viewer the following were found
Event ID 1119
This domain controller is now a global catalog.

Event ID 1869
Active Directory Domain Services has located a global catalog in the following site.
 
Global catalog:
\\WIN.MYDOMAIN.com
Site:
Default-First-Site-Name

I also ran Netdiag/DCDIAG with the following results.  

netdiag /test:dclist /v
    Find DC in domain 'MYDOMAIN':
    Found this DC in domain 'MYDOMAIN':
        DC. . . . . . . . . . . : \\WIN.MYDOMAIN.com
        Address . . . . . . . . : \\10.1.1.51
        Domain Guid . . . . . . : {37A8C108-9D50-4797-80C8-0C72C1124443}
        Domain Name . . . . . . : MYDOMAIN.com
        Forest Name . . . . . . : MYDOMAIN.com
        DC Site Name. . . . . . : Default-First-Site-Name
        Our Site Name . . . . . : Default-First-Site-Name
        Flags . . . . . . . . . : PDC emulator GC DS KDC TIMESERV GTIMESERV WRIT
ABLE DNS_DC DNS_DOMAIN DNS_FOREST CLOSE_SITE 0x1008
    List of DCs in Domain 'MYDOMAIN':
        WIN.MYDOMAIN.com
 
dcdiag /test:Dns /a /s:win /v
 
Domain Controller Diagnosis
 
Performing initial setup:
   * Connecting to directory service on server win.
   * Collecting site info.
   * Identifying all servers.
   * Identifying all NC cross-refs.
   * Found 1 DC(s). Testing 1 of them.
   Done gathering initial info.
 
Doing initial required tests
 
   Testing server: Default-First-Site-Name\WIN
      Starting test: Connectivity
         * Active Directory LDAP Services Check
         * Active Directory RPC Services Check
         ......................... WIN passed test Connectivity
 
Doing primary tests
 
   Testing server: Default-First-Site-Name\WIN
      Test omitted by user request: Replications
      Test omitted by user request: Topology
      Test omitted by user request: CutoffServers
      Test omitted by user request: NCSecDesc
      Test omitted by user request: NetLogons
      Test omitted by user request: Advertising
      Test omitted by user request: KnowsOfRoleHolders
      Test omitted by user request: RidManager
      Test omitted by user request: MachineAccount
      Test omitted by user request: Services
      Test omitted by user request: OutboundSecureChannels
      Test omitted by user request: ObjectsReplicated
      Test omitted by user request: frssysvol
      Test omitted by user request: frsevent
      Test omitted by user request: kccevent
      Test omitted by user request: systemlog
      Test omitted by user request: VerifyReplicas
      Test omitted by user request: VerifyReferences
      Test omitted by user request: VerifyEnterpriseReferences
      Test omitted by user request: CheckSecurityError
 
DNS Tests are running and not hung. Please wait a few minutes...
 
   Running partition tests on : ForestDnsZones
      Test omitted by user request: CrossRefValidation
      Test omitted by user request: CheckSDRefDom
 
   Running partition tests on : DomainDnsZones
      Test omitted by user request: CrossRefValidation
      Test omitted by user request: CheckSDRefDom
 
   Running partition tests on : Schema
      Test omitted by user request: CrossRefValidation
      Test omitted by user request: CheckSDRefDom
 
   Running partition tests on : Configuration
      Test omitted by user request: CrossRefValidation
      Test omitted by user request: CheckSDRefDom
 
   Running partition tests on : MYDOMAIN
      Test omitted by user request: CrossRefValidation
      Test omitted by user request: CheckSDRefDom
 
   Running enterprise tests on : MYDOMAIN.com
      Test omitted by user request: Intersite
      Test omitted by user request: FsmoCheck
      Starting test: DNS
         Test results for domain controllers:
 
            DC: WIN.MYDOMAIN.com
            Domain: MYDOMAIN.com
 
 
               TEST: Authentication (Auth)
                  Authentication test: Successfully completed
 
               TEST: Basic (Basc)
                   Microsoftr Windows Serverr 2008 Standard  (Service Pack level
: 2.0) is supported
                  NETLOGON service is running
                  kdc service is running
                  DNSCACHE service is running
                  DNS service is running
                  DC is a DNS server
                  Network adapters information:
                  Adapter [00000009] Intel(R) PRO/1000 MT Network Connection:
                     MAC address is 00:0C:29:26:7E:63
                     IP address is static
                     IP address: 10.1.1.51
                     DNS servers:
                        10.1.1.51 (win.MYDOMAIN.com.) [Valid]
                  The A record for this DC was found
                  The SOA record for the Active Directory zone was found
                  The Active Directory zone on this DC/DNS server was found (pri
mary)
                  Root zone on this DC/DNS server was not found
 
               TEST: Forwarders/Root hints (Forw)
                  Recursion is enabled
                  Forwarders Information:
                     10.1.1.2 (<name unavailable>) [Valid]
                     206.248.154.170 (<name unavailable>) [Valid]
                     206.248.154.22 (<name unavailable>) [Valid]
 
               TEST: Delegations (Del)
                  Delegation information for the zone: MYDOMAIN.com.
                     Delegated domain name: _msdcs.MYDOMAIN.com.
                        DNS server: win.MYDOMAIN.com. IP:10.1.1.51 [Valid]
 
               TEST: Dynamic update (Dyn)
                  Dynamic update is enabled on the zone MYDOMAIN.com.
                  Test record _dcdiag_test_record added successfully in zone dev
elop613.com.
                  Test record _dcdiag_test_record deleted successfully in zone d
evelop613.com.
 
               TEST: Records registration (RReg)
                  Network Adapter [00000009] Intel(R) PRO/1000 MT Network Connec
tion:
                     Matching A record found at DNS server 10.1.1.51:
                     WIN.MYDOMAIN.com
 
                     Matching CNAME record found at DNS server 10.1.1.51:
                     8cee356d-bd00-46c0-8fe4-85894c91b954._msdcs.MYDOMAIN.com
 
                     Matching DC SRV record found at DNS server 10.1.1.51:
                     _ldap._tcp.dc._msdcs.MYDOMAIN.com
 
                     Matching GC SRV record found at DNS server 10.1.1.51:
                     _ldap._tcp.gc._msdcs.MYDOMAIN.com
 
                     Matching PDC SRV record found at DNS server 10.1.1.51:
                     _ldap._tcp.pdc._msdcs.MYDOMAIN.com
 
 
         Summary of test results for DNS servers used by the above domain contro
llers:
 
            DNS server: 10.1.1.2 (<name unavailable>)
               All tests passed on this DNS server
               This is a valid DNS server
 
            DNS server: 10.1.1.51 (win.MYDOMAIN.com.)
               All tests passed on this DNS server
               This is a valid DNS server
               Name resolution is funtional. _ldap._tcp SRV record for the fores
t root domain is registered
               Delegation to the domain _msdcs.MYDOMAIN.com. is operational
 
            DNS server: 206.248.154.170 (<name unavailable>)
               All tests passed on this DNS server
               This is a valid DNS server
 
            DNS server: 206.248.154.22 (<name unavailable>)
               All tests passed on this DNS server
               This is a valid DNS server
 
         Summary of DNS test results:
 
                                            Auth Basc Forw Del  Dyn  RReg Ext
               ________________________________________________________________
            Domain: MYDOMAIN.com
               WIN                          PASS PASS PASS PASS PASS PASS n/a
 
         ......................... MYDOMAIN.com passed test DNS

                                  
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Asked On
2009-09-14 at 11:19:44ID24730526
Tags

Exchange 2007

,

Windows Server 2008

,

Global Catalog

Topics

Exchange Email Server

,

Windows Server 2008

,

Windows 2003 Server

Participating Experts
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Points
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Comments
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Answers

 

by: IllusionistPosted on 2009-09-14 at 12:51:29ID: 25328668

You have not mentioned the Error that you get when you try to install the exchange server.
Please check the setuplog and past the errors that you get in the setup logs

 

by: ShylokPosted on 2009-09-14 at 13:06:22ID: 25328803

[9/13/2009 7:03:26 PM] [1] [ERROR] Cannot find at least one global catalog server running Windows Server 2003 Service Pack 1 or later in the local Active Directory site.

 

by: mark-mbxPosted on 2009-09-14 at 13:24:31ID: 25328980

I see you are using Forwarders in DNS.  Try removing that, it's usually not needed.
Make sure your AD / DNS GC server is pointing to itself for DNS.  If you need to change it, be sure to go to a cmd prompt and re-register it.
ipconfig /flushdns
ipcoonfig /registerdns

Try Exchange setup again

 

by: ShylokPosted on 2009-09-14 at 13:36:13ID: 25329079

Mark I wasn't using forwarders before.  Then I added them thinking perhaps that was an issue. I am using itself as a DNS.  I did a flush but not a register.  So i'll try both suggestions now and report back. Thanks!

 

by: IllusionistPosted on 2009-09-14 at 14:28:59ID: 25329518

try to run the command setup.com /m:install /r:H,C,M /Domaincontroller:Server name
The Server name should be name of your schema master
try this and see if it completes

 

by: ShylokPosted on 2009-09-14 at 14:46:02ID: 25329646

I also removed the forwarders and did the dnsflush and dns register. No dice for either attempt.  And the manual setup.com /m:install results are below. no luck either.

D:\>setup.com /m:install /r:H,C,M /Domaincontroller:win
 
Welcome to Microsoft Exchange Server 2007 Unattended Setup
 
Preparing Exchange Setup
 
The following server roles will be installed
   Management Tools
   Hub Transport Role
   Client Access Role
   Mailbox Role
 
Performing Microsoft Exchange Server Prerequisite Check
 
   Organization Checks              ......................... FAILED
 Cannot find the Recipient Update Service responsible for domain 'DC=MYDOMAIN,
DC=com'. New and existing users may not be properly Exchange-enabled.
    One or more servers in the existing organization is running Exchange Server
 2003 without Service Pack 2 (or later). Installation cannot proceed until exist
ing Exchange Server 2003 computers are upgraded to Service Pack 2.
 
   Hub Transport Role Checks        ......................... FAILED
    Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
   Client Access Role Checks        ......................... FAILED
    Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
   Mailbox Role Checks              ......................... FAILED
 If Outlook Web Access is in use, you should replicate the free/busy folder on t
his server to every other free/busy server in the organization. This step should
 be performed once Setup completes.
 Cannot find the Recipient Update Service responsible for domain 'DC=MYDOMAIN,
DC=com'. New and existing users may not be properly Exchange-enabled.
    Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
 
The Exchange Server setup operation did not complete. Visit http://support.micro
soft.com and enter the Error ID to find more information.
 
Exchange Server setup encountered an error.

                                              
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by: IllusionistPosted on 2009-09-14 at 14:56:30ID: 25329717

So from the Report I see it is a mixed environment with exhange 2003. But from the report it says that Exchange 2003 does not have SP2 installed
You will have to install the SP2 for Exchange 2003 and then proceed with the install.
The Windows 2008 Domain Controllers are they Windows 2008 R2?

 

by: ShylokPosted on 2009-09-14 at 14:58:14ID: 25329731

urm. there's no exchange 23k on here. I attempted an install of 2k3 just to see if it'd go and there was no dice also.  It's a vm. I can revert back to an older snapshot if that helps?

 

by: IllusionistPosted on 2009-09-14 at 15:56:03ID: 25330051

please revert back to older snapshot as your AD now contains information about 2k3

 

by: ShylokPosted on 2009-09-14 at 16:50:09ID: 25330277

well at least its reporting the correct failure now that I've reverted. I'm going to have to rerun all the above tests like dcdiag netdiag etc to ensure results are the same but what are your thoughts now?

i had to use the /OrganizationName switch otherwise the command wouldn't run.

D:\>setup.com /m:install /r:H,C,M /Domaincontroller:win /OrganizationName:MYDOMAIN
 
Welcome to Microsoft Exchange Server 2007 Unattended Setup
 
Preparing Exchange Setup
 
The following server roles will be installed
    Management Tools
    Hub Transport Role
    Client Access Role
    Mailbox Role
 
Performing Microsoft Exchange Server Prerequisite Check
 
    Organization Checks              ......................... COMPLETED
    Hub Transport Role Checks        ......................... FAILED
     Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
    Client Access Role Checks        ......................... FAILED
     Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
    Mailbox Role Checks              ......................... FAILED
     Cannot find at least one global catalog server running Windows Server 2003
Service Pack 1 or later in the local Active Directory site.
 
 
The Exchange Server setup operation did not complete. Visit http://support.micro
soft.com and enter the Error ID to find more information.
 
Exchange Server setup encountered an error.

                                              
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by: IllusionistPosted on 2009-09-14 at 16:53:55ID: 25330295

My question is the Domain controllers, are they Windows 2008 R2 edition?

 

by: ShylokPosted on 2009-09-14 at 16:57:48ID: 25330312

No it doesnt appear to be.  Just says Windows Server Standard Service Pack 2.  

 

by: IllusionistPosted on 2009-09-15 at 03:57:47ID: 25333559

try running the command
NLTEST /DSGETSITE
and check the sitename it gives your. Is it the same site name where you have your windows 2008 Domain Controllers?

Sometimes if the sitename on the exchange server is missing this may cause an issue.

There shouldnt be any issues with windows 2008 Sp2 domain controllers.

Is it possible for you to add another VM which will have Windows 2003 Sp1 only for installation purpose.?

 

by: ShylokPosted on 2009-09-15 at 04:07:52ID: 25333610

C:\Supporttools>nltest /dsgetsite
Default-First-Site-Name
The command completed successfully

You know it actually may be possible to setup a 2k3 sp1.  I'm just not sure how to set it to replicate the GC.  Hrm. that might be a good option to at least get the ball rolling.

I'm debating blowing away this 2k8 installation and restarting from scratch since I've lost confidence in it completely.  I think DNS may be buggered.  Because i get the below.  Even when I can do a ping -a 10.1.1.51 and get the name of the server "win" or if i ping "win" i get win.MYDOMAIN.com 10.1.1.51

> _LDAP._TCP.dc._msdcs.MYDOMAIN
Server:  UnKnown
Address:  10.1.1.51

DNS request timed out.
    timeout was 2 seconds.
*** Request to UnKnown timed-out

 

by: IllusionistPosted on 2009-09-15 at 04:20:28ID: 25333662

You are right
The DNS seems to be not working correctly.
If your DNS is fixed then you can try to install the exchange server.
or if it is feasible for you then you can try to start from scratch.
Then i would suggest to go only for One Domain controller which is also the DNS and then Install Exchange server.
Then you can introduce the other Additional Domain controller.

 

by: ShylokPosted on 2009-09-16 at 10:12:17ID: 25347797

I'm moving to 2k3/exchange 2k3 for my tests.  So this is still an issue.  I've read that others have had similar problems but no solutions were posted.  So I'll award points but there's really no fix to this.  I'll give another go at a clean 2k8 install and 2k7 exchange later.

20120131-EE-VQP-002

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