How would I go about doing that zeo?
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Outlook 2007 cannot send email to a distribution list
A customer of mine was sending out a large email to many To: addresses, CC: addressesl and BCC: address. Within the To: and CC: she included two of her local (not GAL) distribution lists. When she tries to send out an email, the following error comes up:
"an internal support function returned an error"
From my online research, I have opened up both distribution lists, clicked on Update Now, and both Distribution Lists have been updated. Tried sending the email again (after closing outlook and re-opening it), and the same error occured. I remade her smaller distribution group, gave it a NEW name, modified her draft email to include this new group and remove the original, and the same error occured. I have since got her to delete these distribution groups we have been using, and remake them, she tried to email them again and the error happened again.
I believe Outlook still thinks the old distribution lists still exist, and thus the error is still happening. Anyone run into this before or know how to solve it? Thanks much.
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Answers
1) Right click on local DL in contacts > Click send full contact > In outlook format
2) Send this to a person on different machine and copy the attactment to contacts
3) Also try creating a different outlook profile on the problem PC with same or different user mailbox and see if this occurs. If it doesnt occur , its a outlook profile issue.
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by: zeotechPosted on 2009-10-09 at 14:24:24ID: 25538996
Can you export the distribution list and try it elsewhere to determine if its the list or outlook?