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5.0

Outlook will not connect, Exchange server unavilable

Asked by alliancemkt in Exchange Email Server, Virtual Private Networking (VPN), Windows 2003 Server

Well, I'm still here!!  The symptoms have changed somewht.  The US users, with mailboxes in the US, who are over at  our Hong Kong office (same domain, different subnet) are experiencing something that has never happened in the past visits, which are many.  More than one user loses their connection to exchange, but internet and access to the US drives are fine.  I ran a tracert on one of the laptops (remotely) back to the Exchange server in the US while I could not connect to Exchange (by IP and NetBios) and they both completed.  One user told me that it *seems* that the connection is lost when they leave their computer for awhile then come back.  But the NIC is operational when they come back because they can connect to everything except Exchange....  Weird!  Can some one help?  I am right now remotely connected to one of the problem laptops....
Related Solutions: Exchange 2003 - Remote Office - Exchange Server  unavailable
[+][-]10/20/09 06:34 AM, ID: 25613905Accepted Solution

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About this solution

Zones: Exchange Email Server, Virtual Private Networking (VPN), Windows 2003 Server
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Solution Provided By: alliancemkt
Participating Experts: 4
Solution Grade: A
 
[+][-]10/15/09 06:30 AM, ID: 25580282Expert Comment

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[+][-]10/15/09 06:44 AM, ID: 25580418Author Comment

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[+][-]10/15/09 06:44 AM, ID: 25580429Expert Comment

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[+][-]10/15/09 06:47 AM, ID: 25580469Expert Comment

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[+][-]10/15/09 06:48 AM, ID: 25580478Author Comment

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[+][-]10/15/09 06:50 AM, ID: 25580505Author Comment

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[+][-]10/15/09 06:54 AM, ID: 25580531Expert Comment

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[+][-]10/15/09 06:58 AM, ID: 25580562Author Comment

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[+][-]10/15/09 07:12 AM, ID: 25580683Expert Comment

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[+][-]10/15/09 07:18 AM, ID: 25580735Author Comment

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[+][-]10/15/09 07:31 AM, ID: 25580899Author Comment

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[+][-]10/15/09 08:39 AM, ID: 25581698Expert Comment

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[+][-]10/15/09 10:25 AM, ID: 25582670Author Comment

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[+][-]10/15/09 10:43 AM, ID: 25582858Author Comment

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[+][-]10/15/09 10:44 AM, ID: 25582872Author Comment

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[+][-]10/16/09 02:10 PM, ID: 25593396Expert Comment

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