Question

Exchange 2007 - Changing out-of-Office verbiage

Asked by: dosdet2

We have created an email account that is an RSVP for clients.  We would like to automatically send a return email to let them know that their RSVP has been received.  We setup an Out-of-Office  reply but it has verbiage that states "Out of Office".  Is there any way to remove or change that verbiage?
 We cannot use a rule as that is tied to Outlook and only works when Outlook is running on that account, which it doesn't.  WebAccess is being used to access the account.
Any thoughts?

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Asked On
2009-10-15 at 14:31:15ID24816475
Topics

Exchange Email Server

,

Outlook Groupware Software

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: JEREMYNOPosted on 2009-10-15 at 14:43:47ID: 25585229

yes you can from owa or outlock make a server rule that sends the email need steps?

 

by: dosdet2Posted on 2009-10-15 at 14:47:51ID: 25585264

Yes, Please.  I have not been able to find it.

 

by: MesthaPosted on 2009-10-15 at 15:17:06ID: 25585462

You cannot change the OOTO message behaviour. The OOTO message stays in place.
To use a rule to auto reply you will need to enable automatic replies to the Internet. However that is done for all users, so means that everyone else on the server can also setup an automatic reply message. It is only a matter of time before you get an email loop. The OOTO system is special, in that it only fires once per sender.

Simon.

 

by: dosdet2Posted on 2009-10-15 at 15:38:19ID: 25585600

Mestha,  
We don't want to change the behavior of how the message works, just the verbiage.  Are you talking about the actual words in the email when you use the term message behavior?
I understand the looping problem with rules and don't really want to go that way.  

So just to summarize, if I want to use the OOTO system I am stuck with the line "Out of Office" line on the reply.  Is that correct?

 

by: MesthaPosted on 2009-10-16 at 13:21:15ID: 25593006

That is correct - the OOTO part of the reply will always be there. Nothing you can do to change that behaviour.

Simon.

 

by: dosdet2Posted on 2009-10-16 at 14:02:06ID: 31641888

Thanks, that's what I needed to know.

20120131-EE-VQP-002

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