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Exch 2007 - Unable to schedule a resource room indefinitely

Asked by COFIT in Exchange Email Server, Outlook Groupware Software

Tags: Exchange 2007, resource rooms

We are opening up our resource rooms further and have run across an issue letting users schedule reoocuring appointments. The default behavior in Outlook 2007 with ongoing appointments is to set no end date, and some of our meetings can potentially be held in the same place & time for many, many years. Some of our meetings feel like they LAST for many, many years as well though I doubt I can find help for that here. :)

Accoding to this site http://help.outlook.com/en-us/140/dd569932.aspx you can set the BookingWindowInDays value from 0 - 1080 days. Accoding to that article "If the value is set to 0, the resource can be reserved for any date in the future" and "When BookingWindowInDays is 0, no end date is enforced for any recurring meetings." However when I set it to zero via the OWA interface and try to schedule a room, I get a declined message from the resource that says it cannot schedule the appointment since it is more than zero days in the future. We also have EnforceSchedulingHorizon set to false, though I have tested it when set to true as well.

This is happening with our Exch2k7 sp1 rolloup 5 backend with Outlook 2007 clients. Resource rooms and accounts are native 2007 - not upgraded or migrated. I read through the newer rolloup hotfixes and don't see where this issue is addressed and have not found much online that talks about others using this setting with a zero value. I have tested and am getting consistent behavior on more than one resource as well.

Not sure if anyone has tried this value set to zero or has any other bright ideas of things to try. We are looking at an Exch sp2 rollout, but that is a month or two down the line and so far I don't see where that has documented fixes for the behavior we are seeing.

Thanks in advance!
[+][-]10/22/09 07:15 PM, ID: 25640897Expert Comment

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