[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

10/21/2009 at 01:18PM PDT, ID: 24832253
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.2

Wrong Name in Exchange Mailbox

Asked by DLockwood in Exchange Email Server, Active Directory

Tags: Exchange 2003

OK - Here is a weird one for you. A Woman at my organization got married 2 years ago. I followed what I thought was normal procedures for changing her name and I have not had any problems since doing that. Everything has worked fine.

Now I have set up a Blackberry Enterprise Server and when I add her as a user, it shows her old name. Like this....

I select NewName from Active Directory.
Blackberry then shows an entry on the user screen like this....
/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=OLDNAME

So, of course, we are never able to activate because Blackberry is looking for the wrong name.

Where is it getting the old name from and how do I fix it?
[+][-]10/21/09 01:29 PM, ID: 25628029

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/21/09 03:08 PM, ID: 25629016

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/21/09 03:32 PM, ID: 25629204

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/21/09 03:42 PM, ID: 25629263

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Exchange Email Server, Active Directory
Tags: Exchange 2003
Sign Up Now!
Solution Provided By: DLockwood
Participating Experts: 1
Solution Grade: A
 
 
 
Loading Advertisement...
20090824-EE-VQP-74 - Hierarchy / EE_QW_3_20080625