Please have a run through my FAQ regarding Activesync and Exchange 2003:
Main Topics
Browse All TopicsI have few user that like to use Iphone/Nokia smart phone but I'm facing problem on the exchange 2003 SP2 server with OS windows 2003 Server.
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 10/22/2009
Time: 4:50:14 PM
User: domain\me
Computer: EXCHSRV
Description:
Unexpected Exchange mailbox Server error: Server: [EXCHSRV.doamin.com] User: [me@domain.com] HTTP status code: [400]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fw
I read 10th of sites with resolution include Microsoft ones try all include OMA, exchange-oma edit registry all authentications options and more, but still I'm getting the errors.
I'm getting the errors not all the time it works for few minutes and few minutes errors the times are variable. When I'm getting the errors on the event log on the smart phone I'm getting message Cannot get mail Server error.
I'm getting about 4 messages per second during the time of errors (this from user using iPhone)
More details about the server installation
Windows server 2003 STD SP1
Exchange server 2003 SP2
Used as DNS server as well.
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I have seen this happen with a corrupt mail message. try
remove (aka move) all mail from the persons inbox.
check if it works ok
then slowly move the mail back.
two users it may be a message sent to both of them.!
of course this assumes that everything is configured correctly - which it sounds like it is.
www.testexchangeconnectivi
Try this site. Enter your information and see where it fails. Post the info here and we should be able to help you.
Please find IIS authentication type and the SSL requirement for Exchange 2003.
1) Default Website : Annonymous & Integrated NO SSL
2) Exadmin : Integrated NO SSL
3) Exchweb : Annonymous NO SSL
4) Exchange: Basic SSL Optional
5) RPC : Basic SSL Required
6) OMA : Basic SSL Optional
7) Public : Basic+Integrated SSL Optional
8) exchange-oma : Basic & Integrated NO SSL
9) Microsoft-Server-ActiveSyn
After That restart IIS service.
LeeDerbyshire:
http://servername/exchange
wolfcamel:
I have the same with about 5 users not seem to be with linked mails.
alanhardisty:
Activesync looks like configure correct include authentications
where can I check IISADMPWD ? Other than that I checked all point as on the link and all looks as should be.
Can you post the IIS log entries (double-click the latest file in C:\Windows\System32\LogFil
I checked
Ignore Trust for SSL and Ignore Trust for SSL
I run the test here are the results:
Testing Exchange ActiveSync
Exchange ActiveSync test Failed
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: xxx.xxx.xxx.xxx
Testing TCP Port 443 on host mail.domain.com to ensure it is listening and open.
The port was opened successfully.
Testing SSL Certificate for validity.
The SSL Certificate failed one or more certificate validation checks.
Test Steps
Validating certificate name
Certificate name validation failed
Additional Details
Host name mail.domain.com does not match any name found on the server certificate CN=exchsrv.domain.com, OU=IT, O=Domain, L=CITY, S=CITY, C=XX
Is it the same certificate I used for the Exchange over HTTPS?
alanhardisty:
If I recreate the certificate does it going to affect the current user using exchange under outlook?
How do I recreate the certificate (without to buy)?
as far as I rmember it was done on the IIS where can I reissue and how to check the current one?
What you mean on FQDN that you are connecting to e.g., mail.microsoft.com.
It depends on what is currently setup to use the existing certificate.
Either way - your certificate name is incorrect. Is your current certificate a self-signed certificate?
There are full instructions on the GoDaddy site for requesting and installing an SSL certificate - I can provide you links if you would like them.
All Sorry the problem was not certificate I type incorrect my activesync domain here is the full error I'm getting any help, and sorry again for themistake.
Testing Exchange ActiveSync
Exchange ActiveSync test Failed
Test Steps
Attempting to resolve the host name exchsrv.Domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: xxx.xxx.xxx.xxx
Testing TCP Port 443 on host exchsrv.Domain.com to ensure it is listening and open.
The port was opened successfully.
Testing SSL Certificate for validity.
The certificate passed all validation requirements.
Test Steps
Validating certificate name
Successfully validated the certificate name
Additional Details
Found hostname exchsrv.Domain.com in Certificate Subject Common name
Testing certificate date to ensure validity
Date Validation passed. The certificate is not expired.
Additional Details
Certificate is valid: NotBefore = 5/17/2008 6:59:00 PM, NotAfter = 5/17/2010 6:59:00 PM"
Testing Http Authentication Methods for URL https://exchsrv.Domain.com
Http Authentication Methods are correct
Additional Details
Found all expected authentication methods and no disallowed methods. Methods Found: Basic
Attempting an ActiveSync session with server
Errors were encountered while testing the ActiveSync session
Test Steps
Attempting to send OPTIONS command to server
OPTIONS response was successfully received and is valid
Additional Details
Headers received: Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVer
MS-ASProtoc
C
Date: Thu, 22 Oct 2009 17:31:05 GMT
Server: Microsoft-IIS/6.0
X-Powered
Attempting FolderSync command on ActiveSync session
FolderSync command completed successfully.
Additional Details
Number of Folders: 147
Attempting initial sync (no data) for Inbox folder
Completed Sync Command successfully
Additional Details
Status: 1
Attempting to test GetItemEstimate command for Inbox Folder
Error received while processing GetItemEstimate Response
Additional Details
An HTTP 500 response was returned from Unknown
The www.testexchangeconnectivi
http://www.experts-exc
at the end there are2 link to:
http://technet.microsof
http://
T
on the server same as on the top
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 10/22/2009
Time: 4:50:14 PM
User: domain\me
Computer: EXCHSRV
Description:
Unexpec
on the test no error if I check ignore trust...
I already go over this KB but nothing.
One point that no one pay attention as I wrote is that the sync is working for about 10 min with out any problem than stop for about 5 min and I'm getting all the error (no other warnings or errors in between) it looks like some timeout or something like that. I checked all the time out on my Firewall and all set to 60 min but somehow the sync stop to work for few min after some time and goes on.
From that and all the test and checking configuration I think it's problem from timers but can't find nothing about it.
You say you did KB817379, but the article does not make clear that you have to have ActiveSync working with the normal Exchange VDir before you do it, otherwise you will just clone an Exchange VDir that has the wrong settings (i.e. with FBA and/or SSL enabled). If you did the KB, then you will now have a VDir named exchange-oma in IIS. Look at its properties and see if SSL is required on it.
Business Accounts
Answer for Membership
by: LeeDerbyshirePosted on 2009-10-22 at 08:18:04ID: 25635210
What happens when you go to http://servername/exchange ? Do you see a 400 error there, or is OWA working normally?