Question

why email can not send to sepcefic domain

Asked by: human1900

Why can not send email to sepcefice domain as domain.com , I chaecked user email it is verfing or it is working but I can not send to it,  How I can fix this issue in exchange server 2003 .

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Asked On
2009-10-25 at 00:36:04ID24841479
Tags

exchange 2003 server

Topic

Exchange Email Server

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Answers

 

by: demazterPosted on 2009-10-25 at 00:52:02ID: 25655883

Do you receive a NDR message?

Have a look at this FAQ from alanhardisty: http://www.it-eye.co.uk/faqs/readQuestion.php?qid=2

 

by: hkunnanaPosted on 2009-10-25 at 00:58:13ID: 25655899

If you have a problem sending to any user on any domain, you will need to verify your Exchange configuration and connectivity including DNS configuration.
If you have a problem sending to a single domain only, or a few domains, while your other mail flows has no problems, them most probably you have a DNS issue.

Make sure your DNS server can resolve the MX records of the target domain.

 

by: Psy053Posted on 2009-10-25 at 01:17:13ID: 25655941

I agree with hkunnana, I think the issues is DNS related - specifically Reverse DNS which some mail servers require.

I suggest that you use the MXToolbox to test for issues.
http://www.mxtoolbox.com/diagnostic.aspx

 

by: demazterPosted on 2009-10-25 at 01:28:15ID: 25655967

All of this is covered in the FAQ I posted in my first link.

 

by: human1900Posted on 2009-10-25 at 01:31:17ID: 25655976

How I can Make sure DNS server can resolve the MX records of the target domain.

 

by: demazterPosted on 2009-10-25 at 01:33:47ID: 25655988

This is down the the owner of the target domain if their DNS is incorrect then they need to resolve this, you cannot.

 

by: demazterPosted on 2009-10-25 at 01:34:16ID: 25655989

Have you gone through the FAQ I posted?

 

by: Psy053Posted on 2009-10-25 at 01:47:22ID: 25656017

In answer to your question, you should be able to use NSLookup on your exchange server to ensure that the DNS Server you are using can resolve the MX record.

You just need to set NSLookup to check MX Records

nslookup
set type=mx
<recipientmailserver>

 

by: human1900Posted on 2009-10-25 at 04:59:59ID: 25656356


I done Checkup for Nslookup it is fine. But when I checked through sit I got this message
Warning - Reverse DNS does not match SMTP Banner

 

by: darrellarbaughPosted on 2009-10-25 at 06:01:39ID: 25656501

There are some anti-spam folks that require the rDNS (PTR) matches the helo/ehlo.
If the warning you recieved was when you tested your mail server, to remove the warning you need to do either of ther following:
1- Change your masquerade domain to match the PTR record
2- Have your ISP change your PTR record to match your masquerade domain

The masquerade on the SMTP configuration will "mask" the real name of the server and portray as the masquerade name.  Most masquerades are something like mail.domain.com.  The masquerade domain will be presented in the banner and the helo/ehlo communications.

My suggestions is to telnet test from your exchange server to the destination mail server.  Generally, you will see a custom error message that is blocking your mail if your PTR is not sufficient, or if other anti-spam issues exist.  You can follow the instructions above for getting the ip address of the MX record.  Then you can follow the instructions here to do the manual telnet test from your Exchange server  (Important because you may be doing port specific NAT, which would effect your outgoing IP for SMTP):  http://support.microsoft.com/kb/153119
Simon has a page for this as well:  http://www.amset.info/exchange/telnet-test.asp

20120131-EE-VQP-002

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