Question

tracking e mail from exchange 2003

Asked by: teodor76

A user got a unwanted email from xxx@hotmail.com..I want to find where does  it come from? how can I track this email from exchange 2003? how much information can I reach related to this email? and how can I do this?

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Asked On
2009-10-26 at 05:16:56ID24843231
Topic

Exchange Email Server

Participating Experts
5
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Answers

 

by: MikeHolcombPosted on 2009-10-26 at 05:21:46ID: 25661488

I would suggest starting by viewing the message's email headers to look at it's originating IP address.  Chances are, the Email message itself did not come from a Yahoo mail server - especially if it's a type of virus or piece of spam.  In this case, it could have come from any infected system in the world.

Here's more information on  how to read Email headers in Outlook - http://www.emailaddressmanager.com/tips/header.html.

Hope this helps...

Mike

 

by: endital1097Posted on 2009-10-26 at 05:21:58ID: 25661489

the best way to get this information is to right click on the message and select options to get the message header information

 

by: MikeHolcombPosted on 2009-10-26 at 05:22:28ID: 25661492

And once you have the source IP address of the sending mail server, you can look up its location with www.ip2location.com.

 

by: teodor76Posted on 2009-10-26 at 05:22:41ID: 25661495

I looked at the Message Tracking center and I saw for this sender<

Message id> SNT114-W457259A99CCD1158DE0F5BD1BD0@phx.gbl what does it mean?

 

by: alanhardistyPosted on 2009-10-26 at 05:23:00ID: 25661497

If you open up the email and post the header information we can advise you where it came from etc.

Outlook 2000 / 2002 / 2003

http://office.microsoft.com/en-us/outlook/HA010937071033.aspx

Outlook 2007

http://office.microsoft.com/en-us/outlook/HA012303001033.aspx

 

by: demazterPosted on 2009-10-26 at 05:27:08ID: 25661526

You can check the host header information bit it has probably come from hotmail?
You can report abuse to the hotmail team: http://windowslivehelp.com/solutions/safety/archive/2009/03/23/how-to-report-abuse-or-spam-in-windows-live-hotmail.aspx

It's unlikely you are going to be able to track exactly who sent it.

 

by: teodor76Posted on 2009-10-26 at 05:54:48ID: 25661722

Message-ID: <SNT114-W457259A99CCD1158DE0F5BD1BD0@phx.gbl>
Content-Type: multipart/mixed;
boundary="_09038b29-0d98-4f76-8f0b-06aa904d655a_"
X-Originating-IP: [78.181.0.248]
From: k k <kkbshg@hotmail.com>

 

by: alanhardistyPosted on 2009-10-26 at 05:56:24ID: 25661729

Can you please post the entire header info, not just part of it.

 

by: demazterPosted on 2009-10-26 at 05:58:40ID: 25661745

Whois shows that IP address is owned by turktelekom.com.tr
Which I am guessing is a turkish ADSL provider?

 

by: alanhardistyPosted on 2009-10-26 at 06:02:09ID: 25661775

It is also on 4 blacklist sites

 

by: demazterPosted on 2009-10-26 at 06:03:29ID: 25661788

Hmm, an open relay me thinks! Or some trojan that is mass mailing from spurious e-mail addresses!
I cannot telnet to it so it's not online.

 

by: teodor76Posted on 2009-10-26 at 06:04:06ID: 25661797

yes it's true..I think it's aturkish adsl provider..can We find the location?

 

by: demazterPosted on 2009-10-26 at 06:05:25ID: 25661809

only if you phone them and ask them who own's that IP address.

 

by: alanhardistyPosted on 2009-10-26 at 06:06:19ID: 25661814

I guess this begs the question about your anti-spam software and if you are using some, how effective it is.

I have recently trialled Vamsoft ORF and found it to be extremely effective and it only costs $239 per server.

The download is only 4Mb and it is easy to setup and configure.  Since switching several customers, they have all reported a massive drop in the level of spam they receive.  One I spoke to not 10 minutes ago has said that they have not received any spam at all in their 30 days of trial.  I will be buying them a license tomorrow.

 

by: alanhardistyPosted on 2009-10-26 at 06:06:38ID: 25661820

www.vamsoft.com - sorry - forgot to include the link.

 

by: demazterPosted on 2009-10-26 at 06:07:16ID: 25661824

you should sign up for royalties ;-)

 

by: demazterPosted on 2009-10-26 at 06:20:00ID: 25661917

I think that e-mail address is for a home DSL user as it appears to be a generic reverse lookup.

Your best bet is to get on to the telecom provider who may (or may not depending on turkish data protection) tell you who was using that IP address at the time the message was sent.

If it's serious get the police involved and they will be able to get the required information from the telecom provider.

 

by: alanhardistyPosted on 2009-10-26 at 06:20:24ID: 25661921

Working on it!

 

by: teodor76Posted on 2009-10-26 at 06:20:47ID: 25661928

Message-ID: <SNT114-W457259A99CCD1158DE0F5BD1BD0@phx.gbl>
Content-Type: multipart/mixed;
boundary="_09038b29-0d98-4f76-8f0b-06aa904d655a_"
X-Originating-IP: [78.181.0.248]
From: k k <kkbshg@hotmail.com>
To: <damla.altintas@bshg.com>
Subject:
Date: Fri, 23 Oct 2009 23:23:47 +0300
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 23 Oct 2009 20:23:47.0714 (UTC) FILETIME=[B9D77E20:01CA541E]
X-RMX-ID: 20091023-222350-n9NKNlwp006830-0@mailin13
X-RMX-TRACE: 2009-10-23 22:23:54 RmxMetaAS@mailin13/mailcc02 [1.8s] 20091023-222350-n9NKNlwp006830-0@mailin13 0:00:04
X-RMX-TRACE: 2009-10-23 22:23:52 RmxMSI@mailin13/mailcc08 [0.2s] 20091023-222350-n9NKNlwp006830-0@mailin13 0:00:02
X-RMX-TRACE: 2009-10-23 22:23:51 RmxDf@mailin13/mailcc01 [1.1s] 20091023-222350-n9NKNlwp006830-0@mailin13 0:00:01
X-RMX-RQ: 100
X-RMX-RC: 26
X-BSHG: 1.1
X-BSHG-Version2: 5.5.8.383112, Antispam-Engine: 2.7.2.376379, Antispam-Data: 2009.10.23.201535
X-RMX-Spam: Gauge=IIIIII, Probability=6%, Report='
RMX_RQ_100+ -0.7, HTML_70_90! 0.25, BAYES_40_49! 0, FORGED_FROM_HOTMAIL 0.1, BODY_SIZE_10000_PLUS 0, TO_NO_NAME 0, WEBMAIL_SOURCE 0, WEBMAIL_XOIP 0, WEBMAIL_X_IP_HDR 0, __CP_URI_IN_BODY 0, __CT 0, __CTYPE_HAS_BOUNDARY 0, __CTYPE_MULTIPART 0, __CTYPE_MULTIPART_MIXED 0, __DATE_TZ_RU 0, __FRAUD_419_WEBMAIL 0, __FRAUD_419_WEBMAIL_FROM 0, __FROM_HOTMAIL 0, __HAS_HTML 0, __HAS_MSGID 0, __HAS_XOAT 0, __HAS_XOIP 0, __MIME_HTML 0, __MIME_VERSION 0, __RECEIVED_FROM_MSN_LIVE 0, __SANE_MSGID 0, __STYLE_RATWARE_2 0, __TAG_EXISTS_BODY 0, __TAG_EXISTS_HEAD 0, __TAG_EXISTS_HTML 0, __TO_MALFORMED_2 0, __URI_NS , __bl.spamcop.net_ERROR , __dnsbl.njabl.org_ERROR , __dnsbl.sorbs.net_ERROR , __ix.dnsbl.manitu.net_ERROR , __sbl.spamhaus.org_ERROR , __virbl.dnsbl.bit.nl_ERROR '
Return-Path: kkbshg@hotmail.com   --_09038b29-0d98-4f76-8f0b-06aa904d655a_
Content-Type: multipart/alternative;
boundary="_fc7f1969-4c2a-4536-8f87-571a04055501_"   --_fc7f1969-4c2a-4536-8f87-571a04055501_
Content-Type: text/plain; charset="windows-1254"
Content-Transfer-Encoding: 8bit   --_fc7f1969-4c2a-4536-8f87-571a04055501_
Content-Type: text/html; charset="windows-1254"
Content-Transfer-Encoding: 8bit  
--_fc7f1969-4c2a-4536-8f87-571a04055501_--
--_09038b29-0d98-4f76-8f0b-06aa904d655a_
Content-Type: application/msword
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="bendekisen.doc"  
--_09038b29-0d98-4f76-8f0b-06aa904d655a_--

 

by: alanhardistyPosted on 2009-10-26 at 06:50:37ID: 25662195

Those headers seem to be quite modified and my tools to analzye are failing.

Either way - the IP is blacklisted several times and the message is quite clearly spam.

 

by: teodor76Posted on 2009-10-26 at 07:11:51ID: 25662384

what does it mean  that ip adress is blacklisted?

 

by: alanhardistyPosted on 2009-10-26 at 07:13:55ID: 25662408

They are flagged as spammers and have been added to an IP Address blacklist, so that if you checked their IP address against the blacklist, then you would be able to reject them as they appear in the list.

 

by: demazterPosted on 2009-10-26 at 07:16:02ID: 25662434

as we use the same tools I won't try ;-)

The atatchment bendekisen.doc, what was it?

 

by: MesthaPosted on 2009-10-26 at 11:01:14ID: 25664917

This is the only line of interest:

X-Originating-IP: [78.181.0.248]

That shows where the message originated.

However most ISPs will not hand out IP address information without a court order.

Simon.

 

by: alanhardistyPosted on 2009-11-02 at 23:49:02ID: 25726751

What do you mean - you didn't get an answer to your question?  What more information do you want?

 

by: demazterPosted on 2009-11-03 at 00:13:55ID: 25726863

We have told you that the IP address is owned by a Turkish ADSL provider and that if you want to track down your malicious sender you will probably need to get the police involved (assuming it is that bad).

Alternatively contact the ISP and report that IP address along with the time/date the message was sent (because it's likely to be a dynamic address so not necessarily given to the same person each time) for abuse.

20120131-EE-VQP-002

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