Question

How do i configure active-sync to work using exchange 2007 and ISA 2000.

Asked by: Hirenc

I want users to be able to obtain mail on their phones using exchange active sync.  I have got outlook web access running fine, however when i try to sync my windows mobile device it does not work.

i get an error code of 0x85010013.  My exchange server hosts all main roles, and is 2007 standard sp1.  ISA is version 2000 in integrated mode and on latest sp as well.

When i first attempted to sync the device i got a messatge stating that security policies will need to be deployed to the device which i accepted. when i got to sync it says synchronsinig folders and then just stops.  Any ideas would be much appreciated

0x85010013
                                  
1:

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Asked On
2009-10-29 at 09:58:30ID24855313
Tags

ISA 2000

,

Exhange 2007

,

Active-sync

,

WIndows mobile

Topics

Exchange Email Server

,

Windows Mobile (Pocket PC / Win CE) Operating Systems

,

MS Forefront-ISA

Participating Experts
2
Points
500
Comments
9

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Answers

 

by: keith_alabasterPosted on 2009-10-29 at 10:15:46ID: 25695885

ISA 2000 ceased to be a supported product back in August 2006. I have not had a test lab for ISA2000 since 2007 - sorry.

Keith

 

by: MesthaPosted on 2009-10-29 at 12:08:11ID: 25697105

I am pretty sure that isn't a supported combination. You will need to upgrade your ISA to a later version.
OWA probably isn't working either.

Simon.

 

by: HirencPosted on 2009-11-02 at 13:53:50ID: 25724180

outlook web access is working fine, and after a bit of a tweak with respet to adding the exchange 2007 specific virtual directories  outlook web access works fine.

 

by: keith_alabasterPosted on 2009-11-02 at 22:59:09ID: 25726569

Glad to hear it - did you mean to say that active-sync works fine? :)

Excellent news. The point though is we know how to get it to work. As ISA2000 is no longer supported,we don't go through it.

 

by: HirencPosted on 2009-11-03 at 02:59:16ID: 25727660

afraid not.  The outlook webaccess works fine so users can browse to their www.companymail.co.uk  and get their webmail fine.

However it is the the active sync element where there seems to be a problem as i can not get it to function properly on a windows mobile based phone.  

Can you let me know of where i can get info regarding getting it to work if you can't go through the solution as ISA is no longer supported.

 

by: keith_alabasterPosted on 2009-11-04 at 00:38:37ID: 25737414

As per my statement above. Sorry

 

by: HirencPosted on 2009-12-10 at 04:36:23ID: 26017479

How do i close this question

 

by: HirencPosted on 2009-12-10 at 05:07:27ID: 31647610

Question closed as comments just pertain to ISA 2000 being no longer supported

20120131-EE-VQP-002

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