Question

Outlook Recall Message sent to Shared Mailbox

Asked by: cynx

Accidentially a Mail was sent to a Shared MailBox (NOT A GROUP ID)

I Attempted to Recall the Mail.

I Recieved a Recall Success Message , But FROM a <User ID>

MY Clarification:
A) Is it that after Successfull Recall, Anyone Sharing that Mailbox wont be able to see that mail OR
B) It needs to Be recalled from every Individual sharing that MailBox ?

If its Case A), why didnt i Get Recall Message FROM as <UserID> on Behalf on <Shared MailBox> or <SharedMailbox> ? Rather it was FROM: <UserID> ?

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Asked On
2009-10-30 at 02:18:38ID24857423
Tags

Outlook

,

Microsoft

,

2003

,

2007

Topics

Exchange Email Server

,

Outlook Groupware Software

,

Email Clients

Participating Experts
1
Points
450
Comments
4

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Answers

 

by: SubsunPosted on 2009-10-30 at 02:51:13ID: 25701404

I would say A is correct (If the user recalls before the other users open the shared mailbox)

User might be added the shared mailbox as a additional mailbox in his outlook profile.

Another question is does the user have send as or send on behalf permission on the shared mailbox?

 

by: cynxPosted on 2009-10-30 at 03:25:29ID: 25701565

Yes, Shared Mailbox is added as Additional Mailbox in his/her profile.

I am not aware of permission for Mailbox for which the mail was sent accidentailly.

But the mailbox for our Team Maintains as on Behalf Permission (i.e. Any mail sent comes as OnBehalf <Mailbox>).

As I am Aware, In some conditions The User Rcvs Recall Attempt Mail, Rather Mail Getting Deleted. Hence In this case in Share Mailbox, if Any User Who Access the Recall, the Recall Status will come from his ID and that mail be in Mailbox, hence anyone accessing it wont be able to View, Right ?

 

by: cynxPosted on 2009-10-30 at 03:28:16ID: 25701581

Typo*
*Who Accepts the Recall
**and that mail will be deleted from Mailbox, hence

 

by: SubsunPosted on 2009-10-30 at 03:44:58ID: 25701640

What I can say is, If any user access the mailbox open the recall message at that moment the mail will be recalled and deleted from the shared mailbox. Any users who access the mailbox after this recall cannot view the message. If all the users access the mailbox same time then all users can view the message.
 
hope this helps.

20120131-EE-VQP-002

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