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9.0

Help removing a "phantom" mailbox in Exchange 2007

Asked by ndalmolin_13 in Exchange Email Server

Hello Exchange Experts,

Im running Exchange 2007.  Each morning a Powershell script is run that emails me a list of users that have exceeded their storage limit.  There is one user on this report that no longer works for our organization.  His account has been removed from AD and his mailbox has been deleted.  He should not be on the report at all.  If I input the following command, I receive an error stating the mailbox does not exist.
      Get-mailbox jnorquest

If I go into the Exchange Management Console and look for the mailbox, I find nothing.

However, if I run the following command, I get statistics for this user:
      Get-mailboxstatistics | where-object{$_.displayname eq Norquest, John} | FL

The command above gives me some details that state the database in which this mailbox is located is: warehouse.  I run the following command and the mailbox is not found:
      Get-mailbox database warehouse

Any ideas what is going on here?  Any ideas on how I can clear this ex-users mailbox statistics?  As always, any and all help is greatly appreciated.

Regards,
Nick
[+][-]11/03/09 07:25 AM, ID: 25729803Accepted Solution

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About this solution

Zone: Exchange Email Server
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Solution Provided By: endital1097
Participating Experts: 2
Solution Grade: A
 
[+][-]11/03/09 08:24 AM, ID: 25730577Expert Comment

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[+][-]11/03/09 09:32 AM, ID: 25731357Author Comment

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[+][-]11/03/09 09:54 AM, ID: 25731580Author Comment

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[+][-]11/03/09 09:56 AM, ID: 25731603Expert Comment

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[+][-]11/03/09 12:44 PM, ID: 25733388Author Comment

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[+][-]11/03/09 01:00 PM, ID: 25733562Expert Comment

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[+][-]11/03/09 01:01 PM, ID: 25733576Expert Comment

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[+][-]11/03/09 01:03 PM, ID: 25733611Expert Comment

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