Question

Exchange 2000 Routing groups

Asked by: livegirllove

I picked up a client with 2 offices. An exchange 2000 (arggghh) box in each office.

Mail is delivered to MAIN and routed to BRANCH.
Mail sent from BRANCH gets routed through MAIN and out to interwebs.

They were having mail delivery issues sending via DNS so I set the Smart Host under the Default Virtual Server.
External mail is routing fine now.

However MAIN users can't send to BRANCH users with this bounce:
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients

BRANCH can send to MAIN users still.

I assume this is because the VS is trying to route internal messages to the smarthost.

So my question is what do I need to adjust here. My problem is I don't see any SMTP connectors where I can set the address space.

Under Routing groups MAIN-BRANCH I see remote bridgehead pointed at the Default VS under the connector.

A bit confused in my SBS brain.

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Asked On
2009-11-03 at 16:36:20ID24869442
Topics

Exchange Email Server

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
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Points
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Comments
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Answers

 

by: Raheem05Posted on 2009-11-03 at 17:57:47ID: 25735756

Livegirllove,

Have you read this specific article by microsoft which relates to your problem?

http://support.microsoft.com/default.aspx?scid=kb;EN-US;288175

 

by: livegirllovePosted on 2009-11-03 at 18:01:22ID: 25735769

There is only one recipient policy.  It is already set to domainname.com for SMTP.

 

by: livegirllovePosted on 2009-11-03 at 18:04:04ID: 25735780

I also dont show any exchange errors/warnings in the event logs.

 

by: Raheem05Posted on 2009-11-03 at 18:08:44ID: 25735804

Have you done that recently? If so have you restarted the exchange services?

 

by: livegirllovePosted on 2009-11-03 at 18:10:05ID: 25735812

no.  thats the settings its always been.
Im checking the Branch office now.

 

by: Raheem05Posted on 2009-11-03 at 18:11:43ID: 25735818

Could you please try the following as a test

In the properties of routing connectors make sure the following option is enabled "Any local server can send email over this connector"
2. In the properties of SMTP change from "All Unassigned" to IP address of the exchange server

 

by: livegirllovePosted on 2009-11-03 at 18:17:52ID: 25735840

any local server was already set.
change IP setting in default VS
restart exchange services and SMTP
same bounce.

 

by: Raheem05Posted on 2009-11-03 at 18:18:32ID: 25735845

Ok try this

http://mostlyexchange.blogspot.com/2005/04/sharing-smtp-address-space-with-two.html

In specific down the bottom of this article:

The solution was to create an additional Recipient Policy for all users, set the Default Recipient policies primary SMTP address to something other than @somorita.com. And, of course, clear the This Exchange Organization Is Responsible for All Mail Delivery To This Address checkbox on the new policy's SMTP address space.

 

by: Raheem05Posted on 2009-11-03 at 18:20:34ID: 25735853

let me know how you get on with the above....as I am out of ideas now hopefully that should do the trick!

 

by: Raheem05Posted on 2009-11-03 at 18:23:51ID: 25735878

Also is it all users or 1 user in specific? The reason I ask is this is also common if you have mail forwarding to say gmail.com and the end user then has gmail forwarding to his work email etc

 

by: livegirllovePosted on 2009-11-03 at 18:25:03ID: 25735880

its all users in the main office.  I tested a couple others this afternoon.
Ill check your link above and report back.
thanks for the help.

 

by: Raheem05Posted on 2009-11-03 at 18:26:17ID: 25735881

OK no problem if all the above fail then please use the Exchange best Practise analyzer

http://www.microsoft.com/downloads/details.aspx?familyid=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en

 

by: livegirllovePosted on 2009-11-03 at 19:23:50ID: 25736128

that didnt work either.
So I did some googling.  There are SMTP Connectors in Exchange 2000 but they are under routing groups.

I have 2 routing groups.  One called MAIN-BRANCH with a remote bridgehead of BRANCH - default SMTP server and another called BRANCH-MAIN with a remote bridgehead of MAIN - default smtp server.

So my object now I think is to create 2 SMTP connectors.
One with address space of * with a smarthost
one with address space of DOMAINNAME.COM and no smarthost.

Question is which routing group to put it under?  What bridgehead to use?

 

by: Raheem05Posted on 2009-11-03 at 20:34:38ID: 25736421

Bridgeheads act as replicators and normally are automatically chosen, you can select other dc's to act as bridgeheades

Please read to understand bridgeheads:

http://support.microsoft.com/kb/271997

The problem your describing should be resolved by this article:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;288175

You should have a SMTP connector uses a smart host correct?

In Exchange System Manager if you go to your routing groups could you please post screen shots of both server connectors so I can see

 

by: Raheem05Posted on 2009-11-03 at 20:35:25ID: 25736426

do you use a smart host correct*

 

by: livegirllovePosted on 2009-11-03 at 20:36:39ID: 25736431

i want to yes ;)
the problem is when the smarthost is enabled on the smtp default virtual server the mail from MAIN to BRANCH is bounced.
...

 

by: Raheem05Posted on 2009-11-03 at 20:44:09ID: 25736458

Livegirllove you say you have 2 routing group connectors is this done because due to network traffic?

I would strongly advise you to read the following article to understand routing group connectors if you still get stuck then please post screen shots of the setup so I can assist further :)

http://articles.techrepublic.com.com/5100-10878_11-5033689.html

 

by: livegirllovePosted on 2009-11-03 at 20:52:09ID: 25736489

see attached.
I have no idea why there are 2 routing groups.  I just walked in on this clients mess...  

 

by: Raheem05Posted on 2009-11-03 at 20:53:18ID: 25736497

Also how to setup a SMTP connector in exchange 2000 / 2003

http://support.microsoft.com/kb/265293

I am going to hit the sack now as its 5am in London if you still need assistance please post some screenshots

 

by: livegirllovePosted on 2009-11-03 at 20:55:12ID: 25736507

heres the bridge heads

 

by: Raheem05Posted on 2009-11-03 at 20:56:45ID: 25736513

OK I am looking at them now

 

by: Raheem05Posted on 2009-11-03 at 21:08:36ID: 25736558

Ok that looks fine to me unless I am missing something its late!! Are you currently using DNS to route traffic then?

 

by: livegirllovePosted on 2009-11-03 at 21:10:06ID: 25736566

yes and that works fine other than other ISPs bouncing and greylisting them due to no RDNS, previous spam problems etc....  So I want to se a smarthost instead.  Usually an easy process with one exchange server ;)

 

by: Raheem05Posted on 2009-11-03 at 21:17:48ID: 25736613

Agreed but you are aware DNS is the recommended configuration for Exchange? when you say that works I am assuming branch and main can send emails to each other without any problems?

If you still want to proceed with a smart host I would suggest the following:

Take screenshots of everything prior to doing the below

1. Delete both routing group connectors
2. setup smtp connector with a smart host do some testing and see if everything starts flowing let me know and we will go from there

 

by: Raheem05Posted on 2009-11-03 at 21:32:12ID: 25736674

Livegirllove,

Please try this create a new SMTP connector on server 2 without a smarthost and the correct domain name space i.e. company.com

I think this should do it on the first server leave the SMTP connector pointing to the smarthost or change it to the smarthost after the above

 

by: livegirllovePosted on 2009-11-03 at 21:38:18ID: 25736694

ill give that a shot.  get some sleep.  this can wait a day ;)

 

by: Raheem05Posted on 2009-11-03 at 21:41:35ID: 25736709

ok night :)

 

by: livegirllovePosted on 2009-11-06 at 10:51:57ID: 31649780

I ended up createing a connector for just Yahoo mail inside the MAIN-BRANCH routing group. That mail to yahoo goes via smarthost and the rest goes DNS and everything seems happy.

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