Question

Outlook 2003 SP3 Updating Meeting requests

Asked by: USBMHC

I have a situation where a Meeting Organizer set up a recurring meeting.  Someone proposed a new time for the one single occurence of the meeting, so he accepted the new time proposal and sent out the update.  The majority of the users received the new updated message, accepted it with the new time and it worked........a few others received the new update, accepted the update, but when you go back into their calendar it shows the old time for the recurring meeting.  What is causing this to happen and what can I do to resolve the issue so that we can get all the invitees updated to the new time for that single occurrence?  

The other users are also on Outlook 2003 SP3

Thanks

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Asked On
2009-11-04 at 16:58:48ID24873186
Tags

Outlook 2003 SP3

Topics

Exchange Email Server

,

Microsoft Office Suite

,

Outlook Groupware Software

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Answers

 

by: kfalandaysPosted on 2009-11-14 at 09:54:44ID: 25821715

Hi USBMHC, by chance do these users have delegates set up on their accounts? If you can first check all delegate settings and then do a test to recreate this with the people that had issues and post back if the issue recurs.
kfalandays

 

by: USBMHCPosted on 2009-11-16 at 09:00:54ID: 25831758

I have resolved the issue.  All I did was had him remove the users that were having the issues with the the recurring meeting....send the update just to the "added or removed" recipients, not to everyone.  Had those users completely remove the recurring meeting from their calendars, then had the organizer re-add those users and send another update out to just the "added or removed" recipients and everything is back to normal.  Not sure where or what process was broken when those users accepted the previous meeting update, but clearing them out and re-adding them worked for me.

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