Question

Verify Free/Busy Info for Outlook 2007

Asked by: vegas588

We are migrating from Notes to Exchange 2007 using the Microsoft Transporter Suite. Notes can only use free/busy info from public folders and not the new Availability service. So, we created a MB server with a public folder database and ran the Add-AvailabilityAddressSpace cmdlet to force the system to use the Public Folders. However, how can we tell for sure that Outlook 2007 SP2 is using the Public Folders for Free/Busy and not the Availability service?

I read somewhere that, by default, Outlook 2007 does not even know to check the Public Folders for Free/Busy data and that a registry key needs to be added to the local client machines.

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Asked On
2009-11-04 at 17:50:27ID24873256
Topic

Exchange Email Server

Participating Experts
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Comments
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Answers

 

by: RancyPosted on 2009-11-05 at 00:37:16ID: 25747616

You have to run the "Test Email Autoconfiguration" and see where does it point to for OAB and others if it passes through Auto discover and if it fails on Auto configuration and still you see the Public Folder and all data then its surely PF store ....

 

by: vegas588Posted on 2009-11-05 at 06:55:44ID: 25750076

Well, I ran that and this is what I get:

Protocol: Exchange RPC
Server: "ClusterName.ourcompany.net
Login Name: My Name
Availability Service URL: https://autodiscover.ourcompany.net/EWS/Exchange.asmx
OOF URL: https://autodiscover.ourcompany.net/EWS/Exchange.asmx
OAB URL: https://autodiscover.ourcompany.net/OAB/d3af5522-1a17-4ab6-892e-039e86ecb2b4/
Unified Message Service URL: https://servername.ourcompany.net/UnifiedMessaging/Service.asmx
Auth Package: Unspecified

Protocol: Exchange HTTP
Server: webmail.ourcompany.com
Login Name: MyName
SSL: Yes
Mutual Authentication: Yes
Availability Service URL: https://east.webmail.ourcompany.net/EWS/Exchange.asmx
OOF URL: https://east.webmail.ourcompany.net/EWS/Exchange.asmx
Auth Package: Basic
Certificate Principal Name: msstd:webmail.ourcompany.net

 

by: Narayan_singhPosted on 2009-11-05 at 13:54:20ID: 25754476

Outlook 2007 by default with exchange 2007 uses Availability service for FB info.
Even though you create PF for storing FB info,OL 2007 will use Availability service .

To force Outlook 2007 to look for Public Folder based Free/Busy information you need to hack the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Calendar
Value Type: DWORD
Value Name: UseLegacyFB
Values:0 or not set (default behavior which is to use the Availability Service) or 1 (use Public Folder based Free/Busy information)

 

by: vegas588Posted on 2009-11-05 at 15:42:28ID: 25755345

Narayan singh,

I have indeed seen this information before. Will try it soon. But that doesn't really get to the root of the problem. Once I put this registry entry in place, how can I confirm that Outlook 2007 is using the Public folders and not the Availability service?

 

by: Narayan_singhPosted on 2009-11-05 at 17:16:55ID: 25755928

not sure
but i think if you modify the internal URL of Autodiscover in SCP and then try to access the FB info if it gives you the info then it is from PF because OL will not resolve autodiscover as the URL is wrong.
Set-ClientAccessServer -AutodiscoverServiceInternalURI "https://wrongURL

 

by: RancyPosted on 2009-11-05 at 21:57:28ID: 25756890

Try the same Test Email autoconfiguration and itstead of OAB and URL's you would see the PublicFolder information

 

by: vegas588Posted on 2009-11-06 at 05:59:30ID: 25759099

I put the registry entry in place and did the Test Email Autoconfiguration. I get the same results from what I posted earlier.

 

by: Narayan_singhPosted on 2009-11-06 at 09:41:22ID: 25761206

Test Email Autoconfiguration will give you the same result even after you put that registry key.

 

by: vegas588Posted on 2009-12-08 at 06:54:28ID: 31650328

These answers led me to find my own solution.

20120131-EE-VQP-002

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