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7.6

no usb keyboard or mouse during repair install of xp

Asked by skykuhl in Exchange Email Server, Hardware Components, General Computer Systems

Greetings,

During a repair installation of windows the usb keyboard and mouse do not work.  So I cannot get past the part of the installation when you have to click "Next" to confirm regional settings.

I can use the keyboard to boot to a cd or to the bios.  And the keyboard and mouse work if I boot to a different boot disk.  Just not when the windows cd is in and finishing the install.

If I restart, it restarts the setup and then gets to the same point where it requires user input and then I can't hit enter to proceed. I have tried multiple keyboard and mouse combinations.  There is not ps2 ports on the machine.  

The machine seems to be working normally otherwise and I think the install is running properly and the machine is not "frozen".  It will just not accept inputs.
[+][-]11/05/09 12:51 AM, ID: 25747666Expert Comment

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[+][-]11/05/09 01:29 AM, ID: 25747838Accepted Solution

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About this solution

Zones: Exchange Email Server, Hardware Components, General Computer Systems
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Solution Provided By: benhanson
Participating Experts: 3
Solution Grade: A
 
[+][-]11/05/09 01:42 AM, ID: 25747895Expert Comment

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[+][-]11/06/09 04:54 PM, ID: 25764419Author Comment

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[+][-]11/07/09 12:04 AM, ID: 25765401Expert Comment

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