Question

Outlook Everywhere not wortking.

Asked by: ernestop

Hello out there experts!
Here's my scenario:
I am using Small Business Server 2003 and Office 2007 Clients.
Everything works fine internally as far as Exchange connectivity.
I have iphones receiving email fine.
Remote Web Workplace working fine.
Owa Working fine.
A record is: remote.domain.com
My problem is that when I set up Outlook to connect with tOutlook anywhere settings I cannot connect to Exchange.
After I configure Outlook with server information as follows:
Microsoft Exchange server: Server
User Name: User
More Settings, Connection, Exchange Proxy Settings:
Connection Settings: https://remote.mydomain.com
Proxy Server: msstd:remote.server.com
Proxy Settings Authentication: Basic Authentication.

When I click on "Check Name" it gives me the following message:
'The action cannot be completed. The connection to Microsoft Exchange is unavailalbe. Outlook must be online or connected to complete this action'
Also I get the following message:
Your server or mailbox names cannot be resolved.

I don't seem to find anything different on my settings on the server.
Any help or pointers would be extremely appreciated.

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Asked On
2009-11-05 at 09:21:55ID24875224
Tags

Outlook 2007 and Exchange 2003

Topics

Exchange Email Server

,

SBS Small Business Server

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: alanhardistyPosted on 2009-11-05 at 09:25:49ID: 25751766

What you are talking about is HTTP over RPC.

You need either to have a trusted SSL certificate installed on the server or install the self-signed certificate via IE onto the local PC to get HTTP over RPC to work.

Can you also test your settings on https://testexchangeconnectivity.com and see if the HTTP over RPC test passes.

 

by: bitMASTERSPosted on 2009-11-06 at 07:31:59ID: 25759936

Make sure certificate is installed.  From the workstation go to http://remote.mydomain.com/remote. If you get a certificate error, then view and install the certificate.  If it's an XP workstation you can use all defaults.  If it's Vista, ask and I'll provide more detail (you can't use the defaults).

Now make sure in your Outlook configuration the server name is entered in the form servername.mydomain.local

Enter your user name in the form  mydomain.local/user or user@mydomain.local (sometimes leaving the .local off will work also but generally including the .local helps)

Don't click on Check Name.... it won't work until you are authenticated.

Also in your proxy settings, it should be msstd:remote.mydomaiin.com NOT msstd:remote.server.com

That should do it for you.  Let me know if this helps.  

 

by: ernestopPosted on 2009-11-06 at 07:53:31ID: 31650604

Thanks. The issue was that the certificate had not been installed.
It is all working now.

Thanks again.

20120131-EE-VQP-002

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