Question

Problem with sending and receving mail on exchange 2K7

Asked by: PatinaGroupIT

I recently installed a new server with exchange 2007.  I completed the install without problems and moved one mailbox.  I can only send e-mail to the internet.  I cannot send e-mail to other users still on the exchange 2K3 server and cannot receive e-mail at all (internal or external).

Ideas?

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Asked On
2009-11-06 at 13:32:14ID24879374
Topic

Exchange Email Server

Participating Experts
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Answers

 

by: AkhaterPosted on 2009-11-06 at 13:44:04ID: 25763337

that looks like a routing group connector issue.

if you go to your exchange 2007 powershell and initiate a Get-RoutingGroupConnector command what are the results ?

this is what you should be trying

http://technet.microsoft.com/en-us/library/aa997292.aspx

 

by: BestWayPosted on 2009-11-06 at 13:45:09ID: 25763347

Hi

Have you double check your Hub transport from the 2003 to 2007?

Please take a look at this article, and check that you follow all the steps

http://www.msexchange.org/tutorials/Transitioning-Exchange-2000-2003-Exchange-Server-2007-Part1.html (read 3 parts)

Hope this can help you

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 14:27:22ID: 25763630

Hi Akhater....I believe you're onto something with that connector especially since public folders did not flow over either.  I'm not familiar with the connctor command.  Should I run it exactly as in the technet document?

 

by: BestWayPosted on 2009-11-06 at 14:41:30ID: 25763716

Hi

RoutingGroupConnector is the connections between your two Exchanges. That was supposed to be created in the beginning

Have you read the msexchange.org articles?

Get-RoutingGroupConnector is to show your RoutingGroupConnector, and see if is running.

If is not present, you need to create one with the New-RoutingGroupConnector command

Here is a step by step

http://myitforum.com/cs2/blogs/lynnlunik/archive/2009/01/27/exchange-2007-understanding-the-routing-group-connector-between-an-exchange-2003-and-exchange-2007-messaging-environment.aspx

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 14:57:06ID: 25763806

there is a routing group connector there.  I am not able to modify it on the exchange 2K3 box and I get a message to upgrade my ESM on exchange 2K3.  I can see the connectors I've created on the 2K7 exchange server flowed into the 2K3 exchange server....sounds like I need to modify the actual connector on the 2K3 box but I can't.

 

by: PatinaGroupITPosted on 2009-11-06 at 15:06:48ID: 25763876

I ran "get-routinggroupconnector and received a message that says "object exchsvr2K3--exchsvr2K7 has been corrupted and it is in an inconsistent state.  The following validation errors have occurred:  
Warning:  TargetTransportServerVsis is mandatory

 

by: BestWayPosted on 2009-11-06 at 15:21:52ID: 25763957

Hi

First , do you have all the updates in your Exchange 2007?

Second, the connector is from 2003, not 2007, so you cannot change in 2007 console.

And yes you cannot change the connectors in the 2003.

I may try to delete the RoutingGroupConnector

Remove-RoutingGroupConnector exchsvr2K3--exchsvr2K7

Then create a new one

New-RoutingGroupConnector -Name "Group Name" -SourceTransportServers "Exchange 2007 server full name" -TargetTransportServers "Exchange 2003 Server full name" -Cost 100 -Bidirectional $true

Jail

 

by: BestWayPosted on 2009-11-06 at 15:25:04ID: 25763970

Hi

Give a look at this article, to understand how 2003 and 2007 coexists

http://www.msexchange.org/tutorials/Implementing-Exchange-Server-2007-coexistence-Exchange-Server-2003.html

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 15:30:15ID: 25764000

i removed the routing group that was corrupted and created a new one.....and the corruption is gone.  Problem still exists but the corruption is gone.

 

by: BestWayPosted on 2009-11-06 at 15:43:26ID: 25764079

Hi

The Bidirectional is enable?

Can you send emails from 2k3 to 2k7 users? Can 2k3 send emails to internet?

Are the emails stuck in the queue?

Please test all scenarios, and post

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 15:48:54ID: 25764102

Here's the current situation.

1 user on 2K7

Send e-mail to internet--Yes
Send e-mail to 2K3 users (internal)--No
Recevie e-mail from internet--No
Receive e-mail from 2K3 users (internal)--No

I see in the queue on 2K3 there is a routing group connector smtp entry that has many messages queue'd in it, yes.

 

by: BestWayPosted on 2009-11-06 at 16:03:30ID: 25764189

Hi

When you run the Get-RoutingGroupConnector, will you get two routing groups?

Can you post the data(erase any private information)

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 16:11:43ID: 25764229

i removed all connectors and added back in.  when i now run get-routinggroupconnector I get two entries that look as follows

Name                                                 SourceRoutingGroup                TargetRoutingGroup
exchsrvr2k7--exchsrvr2K3              Exchange Routing Group          <domain name>
exchsrvr2k7--exchsrvr2K3              <domain name>                          Exchange Routing Group

 

by: PatinaGroupITPosted on 2009-11-06 at 16:14:08ID: 25764247

I also have two connectors set in exchsrvr 2K7 Organization Configuration--send connectors

1 for internal and 1 for external.  These appear on the exchange 2K3 server as well.

 

by: BestWayPosted on 2009-11-06 at 16:14:29ID: 25764252

Hi

In the site that i add above, http://myitforum.com/cs2/blogs/lynnlunik/archive/2009/01/27/exchange-2007-understanding-the-routing-group-connector-between-an-exchange-2003-and-exchange-2007-messaging-environment.aspx

After the point number 2, can you please check all your connectors(in 2k3 and 2k7) if they are with the right configuration?

Just follow that screen shots, and check your implementation, to check if 2k3 connector is sending emails to your Exchange 2007

Jail

 

by: BestWayPosted on 2009-11-06 at 16:22:00ID: 25764283

Hi

Please run

get-routinggroupconnector |fl targetroutinggroup,targettransportservers,sourcetransportservers,cost

To check source, and target server for both Exchange. Post the data.

Just to validate your Exchange 2003, can you check with the ADSIEDIT.msc the following

MS Exchange => First adminsitrative group=> Servers => Exch2003 server => Properties => Security tab => Exchange server group - Is this correct?

Jail

 

by: PatinaGroupITPosted on 2009-11-06 at 16:23:56ID: 25764294

In looking at your link...my connectors look to be set up properly.

 

by: AkhaterPosted on 2009-11-06 at 23:04:30ID: 25765262

Ok I see you did some progress over the night!

and I understand that you have now a routing group that is not corrupted

Did you create the routing group connector using the powershell command I sent you in the first post ?

can you paste for us the results of get-routinggroupconnector | fl

what is happening with the emails you are trying to send ? are they stuck in some queue or returned?

on exchange 2007 management console you have the toolbox, then go to queue viewer and check the status of your queues.

thanks

 

by: BestWayPosted on 2009-11-07 at 05:01:32ID: 25766146

Hi

We need to check why the mails are stuck in the queue.

To discard this, inside of your network can you telnet mail.mailservername.com(exchange server 2007) 25

Test also outside the network to see if the MX record is ok, and in the right way

Just to check that this is not the problem, can you test this solution

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23274081.html

Jail

 

by: AkhaterPosted on 2009-11-07 at 09:14:02ID: 25767110

Another thing you should also do is to run exchange troubleshooter on exchange 2007 it might solve the problem

you can find it in exchange management console -> Toolbox

20120131-EE-VQP-002

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