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7.8

Outlook Anywhere from outside does not work

Asked by Pro4ia in Exchange Email Server

Tags: Exchange 2007, Outlook Anywhere, RPC, Autodiscover

Experts,

I am trying to troubleshoot my Outlook Anywhere from outside my network.  When I try to use the Autodiscover by entering in my name, e-mail address and password, I get prompted for a username & password.  After entering the credentials I get a pop-up saying "The action cannot be completed.  The connection to Microsoft Exchange is unavailable.  Outlook must be online or connected to complete this action."

When I enter in settings manually - I get the same message.

Internally, everything works ok including Autodiscover.

It is a single Exchange server and I have ports 80 and 443 forward to it.  OWA works fine from outside.

When I run an Outlook Anywhere test from https://www.testexchangeconnectivity.com/
Everything passes except the last step -

 Testing Http Authentication Methods for URL https://email.domain.com/rpc/rpcproxy.dll
  Http Authentication Test failed
   Additional Details
  A Web Exception occurred because an HTTP 404 - NotFound response was received from IIS7  
 
[+][-]11/10/09 01:01 PM, ID: 25789787Accepted Solution

Your question has an Asker Certified™ answer! Pro4ia verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zone: Exchange Email Server
Tags: Exchange 2007, Outlook Anywhere, RPC, Autodiscover
Sign Up Now!
Solution Provided By: Narayan_singh
Participating Experts: 3
Solution Grade: A
 
[+][-]11/10/09 12:37 PM, ID: 25789549Author Comment

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[+][-]11/10/09 12:57 PM, ID: 25789750Assisted Solution

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[+][-]11/10/09 01:01 PM, ID: 25789792Author Comment

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[+][-]11/10/09 01:13 PM, ID: 25789930Author Comment

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[+][-]11/10/09 01:31 PM, ID: 25790100Expert Comment

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[+][-]11/10/09 01:52 PM, ID: 25790283Expert Comment

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[+][-]11/10/09 02:00 PM, ID: 25790354Author Comment

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