Glenn M
asked on
Problems with Exchange 2007 Unified Messaging - Recording Your Name
Enviroment:
MS Exchange 2007, SP1
Cicso Unified Communications Manager 7.1
Windows 2008 R2
Symptoms:
After recording your name, and hitting 1 to accept it, the system attendant indicates:
"Sorry, A system errors occurred"
When going to the event log on the Unified Server, the following two events are logged:
Source: MSExchange Unified Messaging
EVTID: 1078
The Unified Messaging worker process is attempting to recover from an exception "Microsoft.Exchange.UM.UMC ore.HeavyB lockingOpe rationExce ption: An exception was thrown during a remote procedure call or other significant system request. ---> System.TypeInitializationE xception: The type initializer for 'Microsoft.Exchange.UM.UMC ore.WmaWri ter' threw an exception. ---> System.DllNotFoundExceptio n: Unable to load DLL 'WMVCore.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at Microsoft.Exchange.UM.Nati veMethods. WMFSDKWrap per.WMCrea teProfileM anager(IWM ProfileMan ager& ppProfileManager)
at Microsoft.Exchange.UM.UMCo re.WmaWrit er..cctor( )
--- End of inner exception stack trace ---
at Microsoft.Exchange.UM.UMCo re.WmaWrit er..ctor(S tring outputFile, WaveFormat waveFormat)
at Microsoft.Exchange.UM.UMCo re.ADGreet ing.Put(St ring sourceFileName)
at Microsoft.Exchange.UM.UMCo re.Persona lOptionsMa nager.Save Greeting(I Greeting g)
at Microsoft.Exchange.UM.UMCo re.Persona lOptionsMa nager.Exec uteAction( String action, BaseUMCallSession vo)
at Microsof" that was encountered during a call with ID dd1a980-afc180e8-4-a04020a @10.2.4.10 .
Source: MSExchange Unified Messaging
EVTID: 1159
The call with ID "dd1a980-afc180e8-4-a04020 a@10.2.4.1 0" was disconnected by the Unified Messaging server because of a system error.
Additional Information:
You can record greetings and leave messages without the voice error or these events popping in the event viewer.
-------------------------- ---------- ---------- ---------- ---------- ---------- -
Has anyone see this issue and how did you resolve it?
MS Exchange 2007, SP1
Cicso Unified Communications Manager 7.1
Windows 2008 R2
Symptoms:
After recording your name, and hitting 1 to accept it, the system attendant indicates:
"Sorry, A system errors occurred"
When going to the event log on the Unified Server, the following two events are logged:
Source: MSExchange Unified Messaging
EVTID: 1078
The Unified Messaging worker process is attempting to recover from an exception "Microsoft.Exchange.UM.UMC
at Microsoft.Exchange.UM.Nati
at Microsoft.Exchange.UM.UMCo
--- End of inner exception stack trace ---
at Microsoft.Exchange.UM.UMCo
at Microsoft.Exchange.UM.UMCo
at Microsoft.Exchange.UM.UMCo
at Microsoft.Exchange.UM.UMCo
at Microsof" that was encountered during a call with ID dd1a980-afc180e8-4-a04020a
Source: MSExchange Unified Messaging
EVTID: 1159
The call with ID "dd1a980-afc180e8-4-a04020
Additional Information:
You can record greetings and leave messages without the voice error or these events popping in the event viewer.
--------------------------
Has anyone see this issue and how did you resolve it?
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